Just got my Dji Mini 2 SE and installed the app flawless on my xiaomi mimax3 device. The problem is when trying to select my drone it shows all models except mine. I reinstalled the app, restarted the phone and nothing... The rest of the app seems to work fine.
Please help!!!

Hi, djiuser_V3Zvf2rdCHOT. Thank you for reaching out. Where did you download the DJI Fly App from and which version are you using?

Make sure you are on Fly App v1.9.9,. Both versions, Android vs iOS, are avaialble here:

https://www.dji.com/downloads/djiapp/dji-fly

DowntownRDB Posted at 3-30 08:46
Make sure you are on Fly App v1.9.9 for both Android and iOS.  Try downloading from here:

https://www.dji.com/downloads/djiapp/dji-fly

Uuum that might confuse people into thinking the same download may work on both operating systems.

"Make sure you are on Fly App v1.9.9,. Both versions, Android vs iOS, are avaialble here."
might be better.

Sean-bumble-bee Posted at 3-30 09:21
Uuum that might confuse people into thinking the same download may work on both operating systems.

"Make sure you are on Fly App v1.9.9,. Both versions, Android vs iOS, are avaialble here."

Got to agree Sean.  Thanks and sentence corrected as I definitely don't want to confuse anybody.  

Cheers DowntownRDB .

Hi everyone,
İ have same issue. İ cant find my drone (Dji mini 2 se) in Dji fly app.
i did download dji.com/downloads/djiapp/dji-fly v1.9.9 version
but dji fly app pop up everytime to update.
So i cant use my drone.
what should i do? Any advice? app screen video youtu.be/tie1P8-V1cE

djiuser_LHEGmRghFFYX Posted at 4-16 02:24
Hi everyone,
İ have same issue. İ cant find my drone (Dji mini 2 se) in Dji fly app.
i did download dji.com/downloads/djiapp/dji-fly v1.9.9 version

Hi there. Thanks for reaching out, and apologies for the inconvenience. Please try uninstalling and reinstalling the app from the DJI website. If the issue remains, please post a short screen recording of the issue so may check it further for you.

DJI Tony Posted at 4-16 04:50
Hi there. Thanks for reaching out, and apologies for the inconvenience. Please try uninstalling and reinstalling the app from the DJI website. If the issue remains, please post a short screen recording of the issue so may check it further for you.

i did a reinstalling process but nothing change.
i did record screen but how can i upload?

djiuser_LHEGmRghFFYX Posted at 4-16 05:33
i did a reinstalling process but nothing change.
i did record screen but how can i upload?

Please upload it on this link. Thank you.

I have the same issue but with the Mavic Pro. The Drone model does not appear in the DJI Fly app. Any idea how I can fly my drone? Or is it obsolete already??? Or which is the correct app I need to download?

TrinityGal Posted at 11-24 11:31
I have the same issue but with the Mavic Pro. The Drone model does not appear in the DJI Fly app. Any idea how I can fly my drone? Or is it obsolete already??? Or which is the correct app I need to download?

Hi, TrinityGal. I hope you are doing well today. The Mavic Pro is not compatible with the DJI Fly app. Please try downloading the DJI Go 4 instead. You can use this link to get directly to the DJI download page: https://www.dji.com/global/downloads/djiapp/dji-go-4. Please keep me posted. Have a great day ahead.

I just installed 1.12.3 . . . I assume that's at least as good as 1.9.9 for MINI 2 SE, no?

Treb Posted at 11-24 22:11
I just installed 1.12.3 . . . I assume that's at least as good as 1.9.9 for MINI 2 SE, no?

Hi, Treb. 1.12.3 is actually the latest version of the DJI Fly app so it is good to go. Please keep us posted if you have further concerns. Have a nice day.

Same here drone and flyapp same account but nothing synchronize.  Flyapp show nothing when before everything was fine.. now only on my drone the hours of service..

djiuser_3LcQACzT5SMV Posted at 2-14 07:28
Same here drone and flyapp same account but nothing synchronize.  Flyapp show nothing when before everything was fine.. now only on my drone the hours of service..

Latest version of DJI FLY is chit on the SE! Wont run on my tablet WHICH is brand new! Last version was fine.Admins know and just deleted my thread.  I SUGGEST you just bitch until they get of their ass and fix!

djiuser_3LcQACzT5SMV Posted at 2-14 07:28
Same here drone and flyapp same account but nothing synchronize.  Flyapp show nothing when before everything was fine.. now only on my drone the hours of service..

Hi there. Thank you for reaching out and we're deeply sorry for the trouble. Can you please confirm what specific drone are you currently using? Also, please tell us if you are using the DJI RC controller (with a built-in screen) or an RC with a mobile device. About the word "synchronize", are you referring to the flight records or just the remote controller won't link with the drone? Please provide us the necessary information so we can proceed with the investigation and provide you with an accurate resolution. Please keep us posted.

djiuser_vh8PWTNBN4N4 Posted at 2-15 06:03
Latest version of DJI FLY is chit on the SE! Wont run on my tablet WHICH is brand new! Last version was fine.Admins know and just deleted my thread.  I SUGGEST you just bitch until they get of their ass and fix!

Hi there. We do apologize for the inconvenience caused. This is not the experience we want you to have. Please confirm what specific tablet are you currently using to run the DJI Fly app so we can check it here on our end. Also, can you please tell us more about the issue you experience when using this device? Are you having issues downloading the software or did the issue occur during installation? Please let us know.

DJI Tony Posted at 2023-4-16 04:50
Hi there. Thanks for reaching out, and apologies for the inconvenience. Please try uninstalling and reinstalling the app from the DJI website. If the issue remains, please post a short screen recording of the issue so may check it further for you.

Reinstall is useless what dont you understand about LATEST VERSION IS A  ... SHOW! LAST VERSION IS FINE!

djiuser_vh8PWTNBN4N4 Posted at 2-16 08:50
Reinstall is useless what dont you understand about LATEST VERSION IS A  ... SHOW! LAST VERSION IS FINE!

Hi. Sorry about the trouble. May I know what tablet are you using? Thank you.

I can not find my mavic air on the fly app, it's an old model

Ian McMillan7 Posted at 10-13 00:20
I can not find my mavic air on the fly app, it's an old model

Yours uses the DJI Go app.

Ian McMillan7 Posted at 10-13 00:20
I can not find my mavic air on the fly app, it's an old model

Hi there,
thank you for reaching out.

The app designed for the DJI Mavic Air is DJI GO 4. Please download the app from our official website using the following link.

https://www.dji.com/nz/downloads/products/mavic-air#app

Feel free to contact us if you have any other questions.