This is my first action cam OA5.
I lost the USB port cover while disconnecting the cable while charging. When will I be able to buy a cover?
Or is it compatible with the OA4 cover?
It falls off easily and there is a high risk of losing it.

Sorry to hear your Loss,  they are not easy to fall if on mine,  the OA4 should fit  get wit hDJI for a new one  they are not cheap
old topic to see who got them and how

https://forum.dji.com/thread-298683-1-1.html

Hi there, thank you for reaching out and we do apologize for the inconvenience. If this issue is effecting the camera or the features, the best course of action would be to submit an online repair request here: {https://repair.dji.com/repair/index}.

If you need assistance with creating a ticket, you may contact DJI support at https://www.dji.com/support. We understand that this is not the answer that you look forward to, but this would be the best thing to do in this situation. In addition, warranty service can be claimed depending on the result of the Damage Assessment.

Your kind understanding is appreciated and thank you for your continued support.

DJI Natalia Posted at 10-9 03:22
Hi there, thank you for reaching out and we do apologize for the inconvenience. If this issue is effecting the camera or the features, the best course of action would be to submit an online repair request here: {https://repair.dji.com/repair/index}.

If you need assistance with creating a ticket, you may contact DJI support at https://www.dji.com/support. We understand that this is not the answer that you look forward to, but this would be the best thing to do in this situation. In addition, warranty service can be claimed depending on the result of the Damage Assessment.

Thanks for the reply, I'll try to write it
I called the official DJI service center and they said that they currently do not have the side cover in stock and that they will contact you as soon as they have it in stock so that you can purchase it.

DJI Natalia Posted at 10-9 03:22
Hi there, thank you for reaching out and we do apologize for the inconvenience. If this issue is effecting the camera or the features, the best course of action would be to submit an online repair request here: {https://repair.dji.com/repair/index}.

If you need assistance with creating a ticket, you may contact DJI support at https://www.dji.com/support. We understand that this is not the answer that you look forward to, but this would be the best thing to do in this situation. In addition, warranty service can be claimed depending on the result of the Damage Assessment.

I'm trying to write a review by accessing the link above, but do I have to send the product by courier?
There's nothing wrong with the product at all. I just lost the side cover.
It's frustrating not being able to take pictures on a rainy day.

fans8824120b Posted at 10-9 16:30
Thanks for the reply, I'll try to write it
I called the official DJI service center and they said that they currently do not have the side cover in stock and that they will contact you as soon as they have it in stock so that you can purchase it.

Hi there, thank you for the update and our relevant team will contact you as soon as they have the item in stock.

Thank you for your patience and support!