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Fake battery?
1098 9 2016-8-13
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rayrokni
Captain
Flight distance : 8139875 ft
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How can I find out if this p4 battery is fake or not?


P4

P4
2016-8-13
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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Ray,
NON DJI batteries will not work in your P4 so there's nothing to worry about.
2016-8-13
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Heebus
Second Officer

Canada
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plenty to worry about if he already bought it... how do you detmine if its a knock off before you buy it
2016-8-13
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rayrokni
Captain
Flight distance : 8139875 ft
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DJI-Ken Posted at 2016-8-14 11:26
Ray,
NON DJI batteries will not work in your P4 so there's nothing to worry about.

thanks ken, there are some on amazon at $109, so im thinking they are the older model.
2016-8-14
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rayrokni
Captain
Flight distance : 8139875 ft
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DJI-Ken Posted at 2016-8-14 11:26
Ray,
NON DJI batteries will not work in your P4 so there's nothing to worry about.

by the way ken, i still havent heard from the repair center. i went and bought a p4 last week after my second p3 just died 2000' from me at 75' high. 100% battery on take off and 3minutes into it i got the low battery error and 10 seconds later 0 and it dropped!!! battery had about 20 charges and %95 life!!!!
not a good month for my phantoms!!
2016-8-14
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DJI-Paladin
DJI team
Flight distance : 2408 ft

Hong Kong
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rayrokni Posted at 2016-8-15 04:53
by the way ken, i still havent heard from the repair center. i went and bought a p4 last week afte ...

It is an original battery and its information can be found in our system. Also, what's the RMA number of your case?
2016-8-14
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rayrokni
Captain
Flight distance : 8139875 ft
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DJI-Paladin Posted at 2016-8-15 11:54
It is an original battery and its information can be found in our system. Also, what's the RMA num ...

Hi Paladin,
The Case/invoice number: 160803EMI-PH2051
I've given up trying to  get basic information from them, I don't like getting hung up on very much specially when I am being polite and pleasant!!!
I went and bought a p4 and another p3. So I don't want to burden you guys with the work that the repair center should be doing in the first place. Just to answer 3 simple questions!!! It's now nearly two weeks since they invoiced me and gave me 7 days to pay, I have no problem paying, but their invoice did not mention other problems that I had with the p3 and I wanted to add a new camera. But can't get answers. I don't like to rant and complain much but if I had customer service at my companies like multi billion dollar dji has, I sure as day would fire every single one of them!! Enough is enough, they have had plenty of time to adjust to the incredible sales volume dji has had in the past couple years, invest some of the money in customer service infra structure for God sake!
None of this is directed at you guys who do a wonderful job. Just had to let out some steam knowing that all this is going to fall on deaf ears at the powers to be!

Keep up the great work. Thank you
2016-8-14
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DJI-Paladin
DJI team
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Hong Kong
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rayrokni Posted at 2016-8-15 12:36
Hi Paladin,
The Case/invoice number: 160803EMI-PH2051
I've given up trying to  get basic informati ...

I can understand your feeling and will escalate your case.
2016-8-14
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DJI-Ken
DJI team
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United States
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rayrokni Posted at 2016-8-15 04:53
by the way ken, i still havent heard from the repair center. i went and bought a p4 last week afte ...

This is another one from the one you just sent in?
Call support 818-235-0789 and start another RMA for that one.
2016-8-15
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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United States
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rayrokni Posted at 2016-8-15 12:36
Hi Paladin,
The Case/invoice number: 160803EMI-PH2051
I've given up trying to  get basic informati ...

Ray,
I'm sorry they haven't given you all the info you are looking for.
Please go into your ticket and send the email again and I will go to the  shop and have them look at your ticket.
2016-8-15
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