Having some issues with maps I reset the P4P+ to defaults (via the Android Reset screen).  Now, though connected to a working WiFi network I can not sign back into the DJI app.  It just keeps telling me the Network is Unavailable (even though it is there).

HELP!  Now what?

I am unable to login as well on IPad

this app really sucks, im having the same issue

Oh goodie.... glad to see I'm not alone..... at the moment I have a very nice paperweight - as I can't fly until I can log into the controller, and DJI support is closed until Monday... UGH!  I'm scheduled to do some shooting Monday afternoon, this is not good.   I've got an incredible love hate relationship going on right now.

And as far as I understand, because I have the P4P+, I can't even go around this and use an iPad or something else.

I'm having a similar issue where I have no maps.  Settings look OK but in map at the bottom left is Chinese writing.  Some parts of the GO app don't appear to recognize the wireless.  Screwed with it for 4 hours and just can't seem to bring up a Map.  

You mean like the login part???   I can't even fly this thing now - very expensive brick.  The app won't let me log in and thus I can't even get off the ground.

Same Problem.  Started yesterday.  I had the day planned around flying, and can't get past the DJI login screen.  Won't accept login Email nor Password.  Website works fine.  I too couldn't get maps, but this problem started before I did a p4p+ reset to get the maps. Damn Frustrating!  When all is working, I'm really pleased with controller and fixed screen as well as flight characteristics, but this software sure seems iff so far.  Also must state that last week I had a problem of no camera view.  I did the firmware update - no problems but still no camera view.  I spent two hours on DJI Chat support only to finally be told to send it back to them for repairs (2 to 3 weeks).  Next day, I searched through the various screens and under system and scrolling down, found that there was also a System Update available.  I did that, and presto - I had my camera view back and was able to fly for about an hour for the first time.  

Now this problem!!!  Not a good start and seemingly mainly "software" related.  

First Dji product and really had a gutfull of it,first firmware then loss of maps and now done reset and cant't login although wifi network is working properly

I'm not sure this is easily fixable. I am able to login on my iPhone if I load the go app.

This would seem to indicate to me it's a root software issue on the controller.

Not sure how that gets fixed easily. :/

If you have the P4P+ (built in screen) just swipe down from the top of the screen and it will give you the log in screen so you can reconnect with your wifi network and log back into DJI.

This is *not* a connectivity issue. I have connected to three different wifi networks and verified I have IP addresses.

This is some sort of fundamental issue with the software or server.

It won't even let me create a new account or retrieve a password. It's always "Network Unavailable".

Same problem! Before updating I could not login (network! although IP adress ok) BUT update possible with NO problems so connection WAS ok. Now after update I had to reconnect without problems but I cannot Login bcause "network disconnected" but IP oK........

Hellie Posted at 2017-7-2 07:27
Same problem! Before updating I could not login (network! although IP adress ok) BUT update possible with NO problems so connection WAS ok. Now after update I had to reconnect without problems but I cannot Login bcause "network disconnected" but IP oK........

Same problem here. A sunday wasted because this App doesn´t let me in. This is unaceptable. They have a server proble and we can not fly ... I don't like it.

I work in IT. Surely there is someone on call that should be getting alarms for something as serious as this, no?

Is this something that happens regularly?

mhoppes Posted at 2017-7-2 09:08
I work in IT. Surely there is someone on call that should be getting alarms for something as serious as this, no?

I hear you brother, I'm in IT as well.   A world class product with 3rd world support.  Sad.

Well said.

So this is interesting...  I decided to start dumping network traffic.   

Upon trying to log-in I see a bunch of traffic flying back and forth, but clearly things don't complete.

16:43:13.722107 IP 192.168.168.162.35767 > 192.168.168.1.domain: 45915+ A? mobile.twitter.com. (36)
16:43:13.751792 IP 192.168.168.1.domain > 192.168.168.162.35767: 45915 2/0/0 A 199.16.156.43, (68)
16:43:13.912249 IP 192.168.168.162.50232 > 199.16.156.43.https: S 3237821131:3237821131(0) win 65535 <mss 1460,sackOK,timestamp 4294940286 0,nop,wscale 6>
16:43:35.794564 IP 192.168.168.162.64360 > 192.168.168.1.domain: 11165+ A? www.skypixel.com. (34)
16:43:35.835071 IP 192.168.168.1.domain > 192.168.168.162.64360: 11165 1/0/0 A 198.11.169.131 (50)
16:43:36.070396 IP 192.168.168.162.56330 > 198.11.169.131.https: S 4026024663:4026024663(0) win 65535 <mss 1460,sackOK,timestamp 4294942502 0,nop,wscale 6>
16:43:36.179314 IP 198.11.169.131.https > 192.168.168.162.56330: S 2542405219:2542405219(0) ack 4026024664 win 28960 <mss 1460,sackOK,timestamp 3148294105 4294942502,nop,wscale 7>
16:43:36.218096 IP 192.168.168.162.56330 > 198.11.169.131.https: . ack 1 win 1369 <nop,nop,timestamp 4294942517 3148294105>
16:43:36.218733 IP 192.168.168.162.56330 > 198.11.169.131.https: P 1:195(194) ack 1 win 1369 <nop,nop,timestamp 4294942517 3148294105>
16:43:36.327238 IP 198.11.169.131.https > 192.168.168.162.56330: . ack 195 win 235 <nop,nop,timestamp 3148294143 4294942517>
16:43:36.331802 IP 198.11.169.131.https > 192.168.168.162.56330: . 1:1449(1448) ack 195 win 235 <nop,nop,timestamp 3148294143 4294942517>
16:43:36.332069 IP 198.11.169.131.https > 192.168.168.162.56330: . 1449:2897(1448) ack 195 win 235 <nop,nop,timestamp 3148294143 4294942517>
16:43:36.332124 IP 198.11.169.131.https > 192.168.168.162.56330: P 2897:3438(541) ack 195 win 235 <nop,nop,timestamp 3148294143 4294942517>
16:43:36.379518 IP 192.168.168.162.56330 > 198.11.169.131.https: . ack 1449 win 1414 <nop,nop,timestamp 4294942532 3148294143>
16:43:36.400772 IP 192.168.168.162.56330 > 198.11.169.131.https: . ack 2897 win 1460 <nop,nop,timestamp 4294942535 3148294143>
16:43:36.401059 IP 192.168.168.162.56330 > 198.11.169.131.https: . ack 3438 win 1505 <nop,nop,timestamp 4294942536 3148294143>
16:43:36.443506 IP 192.168.168.162.56330 > 198.11.169.131.https: P 195:321(126) ack 3438 win 1505 <nop,nop,timestamp 4294942540 3148294143>
16:43:36.573196 IP 198.11.169.131.https > 192.168.168.162.56330: P 3438:3489(51) ack 321 win 235 <nop,nop,timestamp 3148294203 4294942540>
16:43:36.580319 IP 192.168.168.162.56330 > 198.11.169.131.https: . ack 3489 win 1505 <nop,nop,timestamp 4294942553 3148294203>
16:43:36.582327 IP 192.168.168.162.56330 > 198.11.169.131.https: P 321:661(340) ack 3489 win 1505 <nop,nop,timestamp 4294942554 3148294203>
16:43:36.697474 IP 198.11.169.131.https > 192.168.168.162.56330: P 3489:3869(380) ack 661 win 243 <nop,nop,timestamp 3148294234 4294942554>
16:43:36.760612 IP 192.168.168.162.56330 > 198.11.169.131.https: . ack 3869 win 1550 <nop,nop,timestamp 4294942571 3148294234>
16:43:36.790245 IP 192.168.168.162.49729 > 198.11.169.131.https: S 8221916:8221916(0) win 65535 <mss 1460,sackOK,timestamp 4294942574 0,nop,wscale 6>
16:43:36.906345 IP 198.11.169.131.https > 192.168.168.162.49729: S 3337693675:3337693675(0) ack 8221917 win 28960 <mss 1460,sackOK,timestamp 1764961184 4294942574,nop,wscale 7>
16:43:36.930069 IP 192.168.168.162.49729 > 198.11.169.131.https: . ack 1 win 1369 <nop,nop,timestamp 4294942588 1764961184>
16:43:36.930340 IP 192.168.168.162.49729 > 198.11.169.131.https: P 1:224(223) ack 1 win 1369 <nop,nop,timestamp 4294942588 1764961184>
16:43:37.092734 IP 198.11.169.131.https > 192.168.168.162.49729: . ack 224 win 235 <nop,nop,timestamp 1764961230 4294942588>
16:43:37.097031 IP 198.11.169.131.https > 192.168.168.162.49729: . 1:1449(1448) ack 224 win 235 <nop,nop,timestamp 1764961231 4294942588>
16:43:37.097280 IP 198.11.169.131.https > 192.168.168.162.49729: . 1449:2897(1448) ack 224 win 235 <nop,nop,timestamp 1764961231 4294942588>
16:43:37.097332 IP 198.11.169.131.https > 192.168.168.162.49729: P 2897:3410(513) ack 224 win 235 <nop,nop,timestamp 1764961231 4294942588>
16:43:37.138968 IP 192.168.168.162.49729 > 198.11.169.131.https: . ack 1449 win 1414 <nop,nop,timestamp 4294942607 1764961231>
16:43:37.139255 IP 192.168.168.162.49729 > 198.11.169.131.https: . ack 2897 win 1460 <nop,nop,timestamp 4294942608 1764961231>
16:43:37.140370 IP 192.168.168.162.49729 > 198.11.169.131.https: . ack 3410 win 1505 <nop,nop,timestamp 4294942609 1764961231>
16:43:37.180660 IP 192.168.168.162.49729 > 198.11.169.131.https: P 224:350(126) ack 3410 win 1505 <nop,nop,timestamp 4294942613 1764961231>
16:43:37.382651 IP 198.11.169.131.https > 192.168.168.162.49729: P 3410:3668(258) ack 350 win 235 <nop,nop,timestamp 1764961301 4294942613>
16:43:37.390553 IP 192.168.168.162.49729 > 198.11.169.131.https: . ack 3668 win 1550 <nop,nop,timestamp 4294942634 1764961301>
16:43:37.393956 IP 192.168.168.162.49729 > 198.11.169.131.https: P 350:592(242) ack 3668 win 1550 <nop,nop,timestamp 4294942635 1764961301>
16:43:37.553025 IP 198.11.169.131.https > 192.168.168.162.49729: . 3668:5116(1448) ack 592 win 243 <nop,nop,timestamp 1764961343 4294942635>
16:43:37.553260 IP 198.11.169.131.https > 192.168.168.162.49729: . 5116:6564(1448) ack 592 win 243 <nop,nop,timestamp 1764961343 4294942635>
16:43:37.553685 IP 198.11.169.131.https > 192.168.168.162.49729: . 6564:8012(1448) ack 592 win 243 <nop,nop,timestamp 1764961343 4294942635>
16:43:37.553933 IP 198.11.169.131.https > 192.168.168.162.49729: . 8012:9460(1448) ack 592 win 243 <nop,nop,timestamp 1764961343 4294942635>
16:43:37.554235 IP 198.11.169.131.https > 192.168.168.162.49729: . 9460:10908(1448) ack 592 win 243 <nop,nop,timestamp 1764961343 4294942635>
16:43:37.554293 IP 198.11.169.131.https > 192.168.168.162.49729: . 10908:12356(1448) ack 592 win 243 <nop,nop,timestamp 1764961343 4294942635>
16:43:37.554463 IP 198.11.169.131.https > 192.168.168.162.49729: . 12356:13804(1448) ack 592 win 243 <nop,nop,timestamp 1764961343 4294942635>
16:43:37.556267 IP 198.11.169.131.https > 192.168.168.162.49729: . 13804:15252(1448) ack 592 win 243 <nop,nop,timestamp 1764961343 4294942635>
16:43:37.556539 IP 198.11.169.131.https > 192.168.168.162.49729: . 15252:16700(1448) ack 592 win 243 <nop,nop,timestamp 1764961343 4294942635>
16:43:37.556600 IP 198.11.169.131.https > 192.168.168.162.49729: . 16700:18148(1448) ack 592 win 243 <nop,nop,timestamp 1764961343 4294942635>
16:43:37.592442 IP 192.168.168.162.49729 > 198.11.169.131.https: . ack 6564 win 1641 <nop,nop,timestamp 4294942652 1764961343>
16:43:37.592679 IP 192.168.168.162.49729 > 198.11.169.131.https: . ack 9460 win 1731 <nop,nop,timestamp 4294942654 1764961343>
16:43:37.619694 IP 192.168.168.162.49729 > 198.11.169.131.https: . ack 12356 win 1822 <nop,nop,timestamp 4294942656 1764961343>
16:43:37.651985 IP 192.168.168.162.49729 > 198.11.169.131.https: . ack 15252 win 1912 <nop,nop,timestamp 4294942660 1764961343>
16:43:37.660339 IP 192.168.168.162.49729 > 198.11.169.131.https: . ack 18148 win 2003 <nop,nop,timestamp 4294942661 1764961343>
16:43:37.712674 IP 198.11.169.131.https > 192.168.168.162.49729: . 18148:19596(1448) ack 592 win 243 <nop,nop,timestamp 1764961385 4294942652>
16:43:37.712962 IP 198.11.169.131.https > 192.168.168.162.49729: . 19596:21044(1448) ack 592 win 243 <nop,nop,timestamp 1764961385 4294942652>
16:43:37.713016 IP 198.11.169.131.https > 192.168.168.162.49729: P 21044:21563(519) ack 592 win 243 <nop,nop,timestamp 1764961385 4294942652>
16:43:37.730428 IP 192.168.168.162.49729 > 198.11.169.131.https: . ack 21044 win 2093 <nop,nop,timestamp 4294942668 1764961385>
16:43:37.770334 IP 192.168.168.162.49729 > 198.11.169.131.https: . ack 21563 win 2138 <nop,nop,timestamp 4294942672 1764961385>

Why is the Drone talking to Alibaba???? (the owner of 198.11.169.131)

UPDATE:  As of right now I appear to be able to click "sign-up" finally.  And if I try to log in with my phone number it tells me the account doesn't exist and to please sign-up.  But it won't let me login with my actual account info.

Ahhhh.. it only wants to let me login with a "mainland China phone number".  

Attempt to Sign-up for a new account... it will load the Captcha but then say "network unavailable"  LOL... what a disaster.

And if you needed any indication that data is being sent back to China:

16:56:16.448275 IP 192.168.168.162.43030 > 218.30.114.144.4829: S 897434439:897434439(0) win 65535 <mss 1460,sackOK,timestamp 51143 0,nop,wscale 6>
16:56:16.454454 IP 192.168.168.162.43030 > 218.30.114.144.4829: S 897434439:897434439(0) win 65535 <mss 1460,sackOK,timestamp 51243 0,nop,wscale 6>
16:56:16.837614 IP 192.168.168.162.43030 > 218.30.114.144.4829: . ack 4162530557 win 1369 <nop,nop,timestamp 51285 1800672017>
16:56:16.837940 IP 192.168.168.162.43030 > 218.30.114.144.4829: . ack 1 win 1369 <nop,nop,timestamp 51285 1800672017>
16:56:17.853275 IP 192.168.168.162.43030 > 218.30.114.144.4829: P 0:8(8) ack 1 win 1369 <nop,nop,timestamp 51287 1800672017>
16:56:18.117193 IP 218.30.114.144.4829 > 192.168.168.162.43030: . ack 8 win 29 <nop,nop,timestamp 1800673462 51287>
16:56:18.117900 IP 218.30.114.144.4829 > 192.168.168.162.43030: P 1:11(10) ack 8 win 29 <nop,nop,timestamp 1800673462 51287>
16:56:18.467641 IP 192.168.168.162.43030 > 218.30.114.144.4829: . ack 11 win 1369 <nop,nop,timestamp 51448 1800673462>
16:56:18.477695 IP 192.168.168.162.43030 > 218.30.114.144.4829: P 8:21(13) ack 11 win 1369 <nop,nop,timestamp 51449 1800673462>
16:56:18.741877 IP 218.30.114.144.4829 > 192.168.168.162.43030: P 11:15(4) ack 21 win 29 <nop,nop,timestamp 1800674087 51449>
16:56:18.783996 IP 192.168.168.162.43030 > 218.30.114.144.4829: P 21:69(48) ack 15 win 1369 <nop,nop,timestamp 51480 1800674087>
16:56:19.049131 IP 218.30.114.144.4829 > 192.168.168.162.43030: P 15:20(5) ack 69 win 29 <nop,nop,timestamp 1800674389 51480>
16:56:19.118202 IP 192.168.168.162.43030 > 218.30.114.144.4829: P 69:88(19) ack 20 win 1369 <nop,nop,timestamp 51513 1800674389>
16:56:19.381131 IP 218.30.114.144.4829 > 192.168.168.162.43030: P 20:26(6) ack 88 win 29 <nop,nop,timestamp 1800674722 51513>
16:56:19.538202 IP 192.168.168.162.43030 > 218.30.114.144.4829: . ack 26 win 1369 <nop,nop,timestamp 51555 1800674722>

matthopmacbook2:~ matth$ whois 218.30.114.114

#
# ARIN WHOIS data and services are subject to the Terms of Use
# available at: https://www.arin.net/whois_tou.html
#
# If you see inaccuracies in the results, please report at
# https://www.arin.net/public/whoisinaccuracy/index.xhtml
#


#
# Query terms are ambiguous.  The query is assumed to be:
#     "n 218.30.114.114"
#
# Use "?" to get help.
#

#
# The following results may also be obtained via:
# https://whois.arin.net/rest/nets ... lse&ext=netref2
#

NetRange:       218.0.0.0 - 218.255.255.255
CIDR:           218.0.0.0/8
NetName:        APNIC4
NetHandle:      NET-218-0-0-0-1
Parent:          ()
NetType:        Allocated to APNIC
OriginAS:
Organization:   Asia Pacific Network Information Centre (APNIC)
RegDate:        2000-12-07
Updated:        2010-07-30
Comment:        This IP address range is not registered in the ARIN database.
Comment:        For details, refer to the APNIC Whois Database via
Comment:        WHOIS.APNIC.NET or http://wq.apnic.net/apnic-bin/whois.pl
Comment:        ** IMPORTANT NOTE: APNIC is the Regional Internet Registry
Comment:        for the Asia Pacific region. APNIC does not operate networks
Comment:        using this IP address range and is not able to investigate
Comment:        spam or abuse reports relating to these addresses. For more
Comment:        help, refer to http://www.apnic.net/apnic-info/whois_search2/abuse-and-spamming
Ref:            https://whois.arin.net/rest/net/NET-218-0-0-0-1

ResourceLink:  http://wq.apnic.net/whois-search/static/search.html
ResourceLink:  whois.apnic.net

OrgName:        Asia Pacific Network Information Centre
OrgId:          APNIC
Address:        PO Box 3646
City:           South Brisbane
StateProv:      QLD
PostalCode:     4101
Country:        AU
RegDate:
Updated:        2012-01-24
Ref:            https://whois.arin.net/rest/org/APNIC

ReferralServer:  whois://whois.apnic.net
ResourceLink:  http://wq.apnic.net/whois-search/static/search.html

OrgAbuseHandle: AWC12-ARIN
OrgAbuseName:   APNIC Whois Contact
OrgAbusePhone:  +61 7 3858 3188
OrgAbuseEmail:  search-apnic-not-arin@apnic.net
OrgAbuseRef:    https://whois.arin.net/rest/poc/AWC12-ARIN

OrgTechHandle: AWC12-ARIN
OrgTechName:   APNIC Whois Contact
OrgTechPhone:  +61 7 3858 3188
OrgTechEmail:  search-apnic-not-arin@apnic.net
OrgTechRef:    https://whois.arin.net/rest/poc/AWC12-ARIN


#
# ARIN WHOIS data and services are subject to the Terms of Use
# available at: https://www.arin.net/whois_tou.html
#
# If you see inaccuracies in the results, please report at
# https://www.arin.net/public/whoisinaccuracy/index.xhtml
#

% [whois.apnic.net]
% Whois data copyright terms    http://www.apnic.net/db/dbcopyright.html

% Information related to '218.30.96.0 - 218.30.127.255'

inetnum:        218.30.96.0 - 218.30.127.255
netname:        CHINANET-IDC-BJ
descr:          CHINANET IDC center
descr:          China Telecom
descr:          Beijing 100088
country:        CN
admin-c:        HC55-AP
tech-c:         HC55-AP
mnt-by:         MAINT-CHINANET
mnt-lower:      MAINT-CHINATELECOM-BJ
changed:        bjnic@bjtelecom.net 20040322
status:         ALLOCATED NON-PORTABLE
source:         APNIC

person:         Hostmaster of Beijing Telecom corporation CHINA   TELECOM
nic-hdl:        HC55-AP
e-mail:         bjnic@bjtelecom.net
address:        Beijing Telecom
address:        No. 107 XiDan Beidajie, Xicheng District Beijing
phone:          +86-010-58503461
fax-no:         +86-010-58503054
country:        cn
changed:        bjnic@bjtelecom.net 20040115
mnt-by:         MAINT-CHINATELECOM-BJ
source:         APNIC

% This query was served by the APNIC Whois Service version 1.69.1-APNICv1r0 (UNDEFINED)


Maybe the great firewall clobbered something.  

The silence from DJI is horible.  I wonder if they even know they are having issues.  Simply letting us know they are aware would do wonders for their customer service perception.  Right now we don't even know if they know.  Who knows?  lol

So this is really odd... if you https://198.11.169.131  (which is an Alibaba IP) it goes to Skypixel... but you'll note the SSL certificate is invalid).  I'm wondering if this is why the login is failing.

Attackers might be trying to steal your information from 198.11.169.131 (for example, passwords, messages, or credit cards). NET::ERR_CERT_COMMON_NAME_INVALID

Or I suppose it could be because I'm going in via IP address.  Interestingly I can log into that IP.


Now... I'll expect payment for my troubleshooting.  DJI, you can PM for where to send it.

mhoppes Posted at 2017-7-2 14:02
So this is really odd... if you https://198.11.169.131  (which is an Alibaba IP) it goes to Skypixel... but you'll note the SSL certificate is invalid).  I'm wondering if this is why the login is failing.

Attackers might be trying to steal your information from 198.11.169.131 (for example, passwords, messages, or credit cards). NET::ERR_CERT_COMMON_NAME_INVALID

If you use the proper address it's fine and resolves to the same IP.  

mhoppes Posted at 2017-7-2 13:54
And if you needed any indication that data is being sent back to China:

16:56:16.448275 IP 192.168.168.162.43030 > 218.30.114.144.4829: S 897434439:897434439(0) win 65535

"Maybe the great firewall clobbered something. "  You might be right - the great firewall of China might be blocking us.  

Obviously this is a major hiccup.  

I remember something like this happening over the past year but I can't remember the details.  I do remember that DJI didn't say a word during the outage, but it was resolved in a couple days IIRC.  

I am sure DJI is working hard to resolve the problem.  I think the best thing to do is resign yourselves to the fact that you will have to wait for a new firmware update from DJI.  I'm gonna guess 24-48 hours.  

Uhhhh... woah.. wait... why would a new firmware update be required for something that was working and now broke?  I am not going to have a $2k brick sitting around.  If they can't fix this it's going back to the R/C shop as defective.

The other possibility is that DJI in China is having connection issues and their servers are down. It happens to companies all the time. And don't forget, they do not work on weekends.

I don't work on weekends either -- unless something breaks.  If something breaks someone needs to be responsible for fixing it.  Especially something that is broken and affects people all over the world.  This is also a good reason why they should have diversified servers (Amazon Web Services, Azure, etc) for US customers, and others in different areas.

Did firmware update on drone today and after that no image form camera and error message on screen of NO SIGNAL. The Drone was still ablae to obtain home point and fly via sticks, but with out camera image did not test it to far away just very short flight.  Found out there was a update for my p4p+ controller and did that update.  After doing update via sd card on controller asked me to sign in to account.  I keep getting error message of  NETWORK NOT AVAILBLE.  I used various hotspots and wireless hubs that work on other devices and controller shows good signal strength on connections with the hotspots, but keep getting error message NO NETWORK AVAILABLE CHECK YOUR NETWORK CONNECTION.  This day started off nice but with a few simple firmware updates went form bad to worst. With out signing into my account with my controller will not open DJI Go app. I hope some one can help tomorrow and takes a call at DJI.

mhoppes Posted at 2017-7-2 16:28
I don't work on weekends either -- unless something breaks.  If something breaks someone needs to be responsible for fixing it.  Especially something that is broken and affects people all over the world.  This is also a good reason why they should have diversified servers (Amazon Web Services, Azure, etc) for US customers, and others in different areas.

They have a world class product but 3rd world support.  I thought it was getting better but maybe not.  Even worse now that I'm required to logon to their servers to fly.  I moaned about it before it was put in place and I was right.  If people can't rely on the equipment to work they'll stop buying it.  What have I been doing while the craft has been down?  Flying my Typhoon H.  It works, anytime, anywhere.   

The Roach Posted at 2017-7-2 14:13
"Maybe the great firewall clobbered something. "  You might be right - the great firewall of China might be blocking us.

Mr. Xi Jinping was flying from HK to Beijing on last Sat.  This may be the cause.  LOL

China has a new Great Wall.

mhoppes Posted at 2017-7-2 16:28
I don't work on weekends either -- unless something breaks.  If something breaks someone needs to be responsible for fixing it.  Especially something that is broken and affects people all over the world.  This is also a good reason why they should have diversified servers (Amazon Web Services, Azure, etc) for US customers, and others in different areas.

Its the other way around, Chinese government require overseas company to have their web server located in China (if they want to do business in China).

mhoppes Posted at 2017-7-2 13:54
And if you needed any indication that data is being sent back to China:

16:56:16.448275 IP 192.168.168.162.43030 > 218.30.114.144.4829: S 897434439:897434439(0) win 65535

So it's not just the fiendish Doctor Fu Manchu who is spying on you, there is also Crocodile Dundee...

HKFEVER Posted at 2017-7-3 07:56
Its the other way around, Chinese government require overseas company to have their web server located in China (if they want to do business in China).

I know for a fact this is not the case.  I do business with another Chinese telecom company which does business in both China as well as the U.S. and they have servers in China for their Chinese customers and on the Amazon cloud for their U.S. customers.

HKFEVER Posted at 2017-7-3 07:56
Its the other way around, Chinese government require overseas company to have their web server located in China (if they want to do business in China).

Re-Reading your comment... you are correct - but DJI should have their cloud services diversified... for example with such a large U.S. base there should be something running on Amazon or Azure to host here.