Osmo battery is not charging
2417 8 2017-10-11
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fans0b475f6e
lvl.1
Flight distance : 2323 ft
India
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2017-10-11
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DJI-Mark
Second Officer

United States
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How long have you had this battery? When did you get this unit?
2017-10-11
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MrRobert5823
lvl.4
Flight distance : 1385223 ft
United States
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Did it just start happening, or was it more gradual?
2017-10-11
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DJI Mindy
Administrator
Flight distance : 7 ft
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It is charging, please read the indicator status in user manual. indicator.png
2017-10-11
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fans0b475f6e
lvl.1
Flight distance : 2323 ft
India
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Thank you very much...
2017-10-16
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DJI Mindy
Administrator
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You are welcome, please keep us updated if you have any further question.
2017-10-16
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ChasDorman
New
United States
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I am also having this problem. I charge the battery through a USB connector cable and when the cable is plugged in, the light is staying red and not charging. I have tried this with two batteries.
2017-11-1
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DJI Mindy
Administrator
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ChasDorman Posted at 2017-11-1 06:28
I am also having this problem. I charge the battery through a USB connector cable and when the cable is plugged in, the light is staying red and not charging. I have tried this with two batteries.

Please try to wipe the copper sheet inside the battery compartment and battery PIN with 95% alcohol and cotton swab.
If the right indicator is still red, please keep pressing Trigger button and then press shutter button three times to see if it will change.
2017-11-2
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djiuser_JC1huVa
lvl.1
Belgium
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Hi,

I've bought my Osmo Mobile last week friday, and charged it once but it only charged for 48%. Now when I want to charge it, it only charges a few minutes and then it stops....
No lights are burning and battery is not charging.
I tried to connect the USB on my pc/ laptop/ electricity.... nothing is working... I unplugged my battery and put it back in the Osmo again.. also no result.

What to do ?

Greets
2017-12-26
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