20 foot crash and now app isn't connecting
504 6 2017-11-3
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fansf004f7f0
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Totally new here! While on a flight today I think I did that thing witht the joystick that kills the motor because it just fell out of the sky. It luckily landed in a bush, but did damage the base(?). Now when I start it the front propeller lights are red and the rear ones are a slow blinking yellow, like a single blink. I can move the gimble with the controler. But the app doesn't work. It let's me "go to camera" but then just shows that it's disconected. I've deleted and re-installed the app. I'm connected to the Phantom Wifi. I haven'ttried to see if I can fly it manually because I don't wnt to make things worse at this point.

Help!!

2017-11-3
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Phantom4thebest
lvl.1
Flight distance : 107648 ft

United Kingdom
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Hello, Can i have more detail on what the front and back lights are doing.

i hope to help further.
2017-11-3
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fansf004f7f0
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Phantom4thebest Posted at 2017-11-3 13:58
Hello, Can i have more detail on what the front and back lights are doing.

i hope to help further.

The front lights are solid red. The back lights go from a constant yellow blinking to a single yellow blink, I assume this happens after it connects to the controller.
2017-11-3
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ALABAMA
First Officer
Flight distance : 10442687 ft
United States
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Check your flat ribbon cable for nicks or broken places.
2017-11-3
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Phantom4thebest
lvl.1
Flight distance : 107648 ft

United Kingdom
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fansf004f7f0 Posted at 2017-11-3 13:59
The front lights are solid red. The back lights go from a constant yellow blinking to a single yellow blink, I assume this happens after it connects to the controller.

Yes well this would mean that the drone cannot get a GPS signal so the drone is in atti mode

see if both of the switches on the controller on top right and top left are in the upper most position

if no success can you put a screenshot of the app when viewing camera.

hope i helped.
2017-11-3
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Phantom4thebest
lvl.1
Flight distance : 107648 ft

United Kingdom
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fansf004f7f0 Posted at 2017-11-3 13:59
The front lights are solid red. The back lights go from a constant yellow blinking to a single yellow blink, I assume this happens after it connects to the controller.

if you cannot get a feed from the camera do you still get the battery percentage?
2017-11-3
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DJI Susan
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I'm sorry to read the crash. Some internal parts might be damaged in the crash, and I would recommend you to send it in for fully repair: http://www.dji.com/support
2017-11-3
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