DJI GO disconnects on XPERIA Z3
1558 4 2017-12-4
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aaver
lvl.1

Sweden
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Hi

I have been flying my Phantom 3 Professional for several days now and as much fun it is, it is also quite stressful since the DJI GO app keeps disconnecting.
Sometimes five feet above ground right next to me, sometimes hundreds of feet up in the sky. The app says the WiFi signal is strong. Luckily, I'm still a beginner and don't dare to fly out of sight so I always have managed to land my precious bird safely.

The last day flying, I was less panicked when the disconnection occurred and instead of taking the drone back to the ground, I tried to start the DJI GO app again. This worked and to me, this behaviour suggests that it's not a USB-cable problem. It is not a very satisfying solution, however.

The firmware is updated and I'm running the latest DJI GO update.
The XPERIA Z3 is put in USB debugging mode.
I've tried different USB-cables, but since the app reconnects when restarted, this shouldn't be the problem.

What else can I try?


Best Regards,
/A
2017-12-4
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Dockater
Second Officer
Flight distance : 139649 ft
Germany
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Although the Sony Xperia Z3 is claimed to be compatible, it seems that there are some problems. This video might help:

2017-12-5
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Dockater
Second Officer
Flight distance : 139649 ft
Germany
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Also this thread?

https://forum.dji.com/thread-87522-1-1.html
2017-12-5
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aaver
lvl.1

Sweden
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Thanks!
2017-12-5
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DJI Diana
Administrator
Flight distance : 2408 ft

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HI Aaver, have you got it resolved? If not, please try to reinstall the APP, see if it helps. If it persists, please provide me with the APP version and the OS version.
2017-12-10
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