Ju'light
 New
Costa Rica
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I bougth an Osmo last XMas in Paris, France where iam from, i live in Costa Rica, there is no Osmo SHop here what so ever, i got a number given to me that actually do not exist
Anyway, here is my story
After 3 weeks of having it and using it 3 times, the Osmo started to do a constant bleep sound and was not acting correctly, I tried every tutorial available still nothing, a friend that is a professional photographer came touched it and it miraculously worked ! i was in awes to say the least !!
One month and twice used later it simply stopped. full point .. never switch back on, i thougth it was the batteries so i bougth a new set and a new battery charger. Still nothing
I contacted customer service that looked like they did not listen... my story was too much for them apparently, having it as a gift for xmas, in France yet living is Costa Rica was mind boggling for them it is like it did not print in them somehow ( as if it was the most important part of my issue lmao) , after a 4th contact i got the fake number in Costa Rica i tried to explain this place did not exist, they kept on saying "if it is writing there then it does " ; just Wow !!!
One year on I have a dead Osmo, that never got back on, i can not found anyone that actually can help me understand what happened, i try to reboot by pressing the record and bluetooth button while pressing down the power switch, nothing
I am very disappointed, will never suggest it to anyone, my family simply lost more than 600€ in a broken gift. my work got slowed down big time (iam a vlogger with 50.000 + followers btw)
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