Beesleyboy 5
lvl.2
United Kingdom
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DJI Thor Posted at 2017-12-27 23:34
For the crash issue, may I know the specific model of your iPad and Android device? Please try to update your iPad to the latest operating firmware, and then remove the app and install it again. Please note to do a backup like syncing the flight record and saving the pictures and videos before your reinstallation. Check if it will happen again. And if the app also crashes on your Android device, please also do a reinstallation.
And for the gimbal, you mean it will and only will move when the app crashes, right? If so, please try the steps above and see if it will be recovered. You can also do a gimbal calibration for the drone.
Please keep us updated if the problem persists, thank you.
thanks guys
I have just turned on my Ipad mini 4 and it is saying there is an update to ios 11.2.1, so I will give that a go and see if that works, then I will reinstall the GO 4 app. I have the DJI Goggles, but they were just to much to take with me on the plane, so I was relying on the tablet. fingers crossed, this will work.
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