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979 8 2018-2-2
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Christian_Meyer
lvl.2
Chile
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Friends .. I need your help .. I was doing updates to my Phantom 4 pro + .. when I was updating the prohibited flight zones .. the phantom battery was finished and everything was turned off .. I loaded both the control and the battery and I returned them to turn on ... the control stays with the light in red and green as if it were charging and only lines the drone with the usb cable connected ... has someone happened to it? thinking I could help I did a reset from the application but it did not work...

2018-2-2
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15matjan
Second Officer
Flight distance : 1158258 ft
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Spain
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I'd suggest to try to update via DJI Assistant and relink the AC and RC.
2018-2-2
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RedHotPoker
Captain
Flight distance : 165105 ft
Canada
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Yeah, something we have learned from day one here, never start any update, unless your batteries are charged good.
A full top up would be best.

Sometimes during an update, the drone may seem to shut off, but wait a moment, and see if it comes back on.

Don''t be impatient. Updates can often take up to a half hour to finish.


RedHotPoker


.
2018-2-2
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Christian_Meyer
lvl.2
Chile
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Dear, connect the drone to the dj asistant application and there was no problem in updating it, but I still do not work the remote control when I turn it on .. I flicker the led in red and green .. I can control the camera but. I do not see image ...
look


IMG_4113.JPG
2018-2-2
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Rodger8
First Officer
Flight distance : 20145135 ft
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United States
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A most enjoyable experience
2018-2-2
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DJI Susan
Administrator
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Hello Christian, it looks like the RC has not been updated to the latest version successfully. Please refer the below and try to update the RC first and link RC.
2018-2-2
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Christian_Meyer
lvl.2
Chile
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DJI Susan Posted at 2018-2-2 18:39
Hello Christian, it looks like the RC has not been updated to the latest version successfully. Please refer the below and try to update the RC first and link RC.
https://www.youtube.com/watch?v=DNjPyw0jov8

Thank you very much Susan ... indeed that was the problem and I already solve it ... Thanks Thanks and many thanks!
2018-2-3
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Christian_Meyer
lvl.2
Chile
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Thank you very much Susan ... indeed that was the problem and I already solve it ... Thanks Thanks and many thanks!
2018-2-3
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DJI Susan
Administrator
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Christian_Meyer Posted at 2018-2-3 08:11
Thank you very much Susan ... indeed that was the problem and I already solve it ... Thanks Thanks and many thanks!

Nice to hear this. Enjoy it and happy flying!
2018-2-7
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