Good quality video but bad quality photos
748 3 2018-2-23
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fans3965508f
New
Flight distance : 700630 ft
Ireland
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Hi everyone,
I have been using my P4P for almost a year now and primarily do video but do take some photos.
The copter has the latest firmware.
The issue i have is when filming video, the quality is good but when changing back to photo in the same position, take a photo of object but the colours look washed out and faded when looking at the pictures back at base. i notice when you push the button to take photo, the screen fades for a split second and that result comes out on photo.
I have factory reset all settiings and changed from auto to manual and played with all focus options,ISO settings but still get the faded picture quality.
Can anyone help please? Regards,
John
2018-2-23
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DJI Elektra
DJI team
Hong Kong
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Hi, there. Please post the original picture so I can forward it to our engineers for further check. Thanks for your support.
2018-2-24
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Eric13
Second Officer
Flight distance : 15447356 ft
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Germany
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What do you mean by "looking at the pictures back at base"?
Are you looking at the files recorded on the SD card or the low res files stored in the app?

What image format setting do you use? If it is set to RAW the files are supposed to look flat.
Those need processing on the computer.

It is impossible that the glitch on the screen while taking a photo is ending up in the photo.
Unless you are taking a screen shot while taking a photo ;-)
2018-2-24
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Wingshooter
lvl.4
Flight distance : 90686 ft
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United States
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Most likely your exposures settings are not set correctly.  

This is a RAW Capture.

2018-2-24
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