I have had the Phantom 4 Pro+ for about a year and it has been rock solid. The last couple months have been a nightmare. It is plagued with the NO VIDEO error. If I wait about 10 minutes it will randomly awake. I have updated all the firmware on the controller and the drone. No success. Of course the DJI Care just ended too. Any suggestions before I loose all hope?
Just to verify, has the drone been involved in the crash or hard landing before? If not, I'd suggest to send it in for diagnosis and repair: https://www.dji.com/support
DJI Susan Posted at 2018-3-10 18:08
Just to verify, has the drone been involved in the crash or hard landing before? If not, I'd suggest to send it in for diagnosis and repair: https://www.dji.com/support
No accidents at all. I'll file a ticket with support.
Noted with thanks! The local team will take care once they received the unit. If there is any further question, feel free to contact us with your case number, we'll be here for help.
lvl.1
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