great service again
713 4 2018-6-6
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crossmax
lvl.1
United Kingdom
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had a battery issue with my mavic pro,
battery wouldnt charge,
frustratingly just out of warrenty period,
raised a case with support
sent it off
7 days later had email to say they are sending the repaired battery back foc
many thanks,
i see a lot of bad threads say bad service, but i have had nothing but great service
thank you very much.
2018-6-6
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davidmartingraf
First Officer
Flight distance : 106566408 ft
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DJI impresses again :-)
2018-6-6
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DJI Stephen
DJI team
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Thank you for sharing your great experience with DJI support in replacing your Mavic Pro's battery. Rest assured we are doing our best to give out the best response to all the issues our customers are facing.
2018-6-6
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SparksBird
First Officer
Flight distance : 10731690 ft
United States
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That is great to hear.  Glad you got it resolved and thanks for sharing the positive experience.
2018-6-6
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chiplifter
Second Officer
Flight distance : 745180 ft
Netherlands
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Thanks for sharing this positive input
2018-6-6
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