DVD Mansion
lvl.2
Canada
Offline
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I've emailed them 3 times in the past couple days & no response :-(
May 26 was the last response I got from them and all I wanted to know was if my Phantom 3 Pro would be shipping this week because I want to take it on a trip with me and if not then I can buy it from someone local who happens to have it in stock, I'm in Canada, and I pre-ordered my unit through here and just wanted a simple answer and my money back if they couldn't provide because many others were ahead of me that's all I was asking.
Here's the email I got back May 23
[size=12.8000001907349px][size=12.8000001907349px]Chris Dallas <dvd*****@gmail.com> |
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[size=12.8000001907349px]Dear DJI, I talked with you earlier in the week May 26 and asked you if my order is shipping and you said later this week
and today is the last day of the week, please tell me it is shipping I need the product for a trip I'm taking if you
don't have it in stock I can get a refund I found a dealer who does and can ship it today please respond.
Here is the conversation from one of your agents earlier this week for Order No.: 001120326762
Storeagent02 (DJI) May 26, 13:51 Dear Chris,
Happy Birthday.Thank you for contacting DJI online store.
It is estimated that your order will be shipped by the end of this week.
We are deeply sorry for the waiting.
Your kind patience is much appreciated.
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