Christophedub49
 Second Officer
Flight distance : 3235909 ft
France
Offline
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Hello,
Here you can find list of exclusions in contract of DJI Care Refresh :
Exclusions
The scenarios listed below are not covered by the replacement service:
1) The part is not covered by the replacement service.
2) Damage to a non-DJI product
3) Damage caused by using your DJI product together with a non-DJI product or third-party accessory/software that is not authorized by DJI.
4) Some or all of the DJI product’s parts that are covered by the replacement service are lost.
5) Some or all of the DJI product’s parts that are covered by the replacement service have been stolen, looted, or discarded.
6) Damage to accessories and/or the gimbal caused by unauthorized repair.
7) Damage to the DJI product caused by installation, usage, or operation not in accordance with the user manual’s recommendations.
8) Damage to the DJI product caused by using the product to engage in illegal activities.
9) Direct or indirect loss caused by natural disaster, war, military action, riot, coup, terrorist activities, etc.
10) Technical enhancements or performance improvements for DJI product provided at an extra fee.
11) Indirect loss and/or anticipated profit in any form.
12) Personal injury and/or property loss to the customer or any other people caused by the DJI product.
13) Any litigation, arbitration and/or any other legal fees relating to replacement service.
Manual mode is not mentionned.
On forum, DJI said that manual mode are taking into account.
But Flyaway is not included.
It is for Europe, i don't know exactly if it is the same for your country, but i think it is the same.
Note : DJI Care Refresh+ is for the second year only.
Best regards |
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lvl.3
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