DJI Mimo App Crash on Android 12, August Security Update
1918 24 2022-8-12
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IstvanHajni
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Hungary
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Greetings!

The DJI Mimo App is now crashing and failing to launch since the Android August security update. Versions 1,7,24  DJI fly, Lightcut Pro crash also.

Please advance!

2022-8-12
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DJI Stephen
DJI team
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Hello there IstvanHajni. I am sorry for the trouble this has caused and thank you for reaching out. May we please know what is the model of the mobile device that you are using please for us to be able to isolate the issue? Thank you.
2022-8-12
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Mohammad Ali
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Iran
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Hello
Since I updated the software is not working. please follow up.
mobile model: samsung A51 (android 12)
2022-8-12
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IstvanHajni
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DJI Stephen Posted at 8-12 20:08
Hello there IstvanHajni. I am sorry for the trouble this has caused and thank you for reaching out. May we please know what is the model of the mobile device that you are using please for us to be able to isolate the issue? Thank you.

Thanks for replying!
Samsung A71 with Android 12 latest update. Wife's also Samsung A71. She hasn't updated for the latest Android version, all DJI apps work fine. So it seems to be the problem with the Android 12 latest security update crashing the DJI apps! Unfortunately I'm not able to downgrade the for a previous Android version..., can not use my drone, pocket2, and DJI editor app with my phone.

Please forward this request to the IT guys...they should work out the comparability issue with Android ASAP, and release functioning versions for all DJI apps on your website.

Thousands of customers, perhaps a few days later, a  tens of thousands, will be having the same issue Worldwide. Because, many of the smartphones will automatically update for Android 12.

Appreciate your care,
Thanks
2022-8-12
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fans0e1186a1
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Brazil
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I am facing The same problem.
For The dji fly i updated and worked.

But for dji Mimo not. Even updating...

Please send US The New version fixed

Thanks
2022-8-13
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Finn67
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Denmark
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Same for me. After I have returned from my vacation my DJI Mimo just crashes on every attemp to start the app.
It is crashing both WITH and without a device attached to the phone.
It worked fine before that and also while I was on my vacation in July.

My phone is Samsung Galaxy A52
Android version: 12
EDIT: I found that both my DJI Mimo and my DJI Fly are crashing.
So while my Pocket 2 is still usable since it can run without the mimo app, then my drone is worthless as it is now.


EDIT2:
Installed newest DJI Fly (1.6.10) and DJI Fly now works. But still not DJI Mimo after updating to newest (1.7.24)
2022-8-13
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IstvanHajni
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Finn67 Posted at 8-13 02:38
Same for me. After I have returned from my vacation my DJI Mimo just crashes on every attemp to start the app.
It is crashing both WITH and without a device attached to the phone.
It worked fine before that and also while I was on my vacation in July.


Hi, the DJI Fly app has been updated on DJI website, please download it directly from the web: https://www.dji.com/downloads/djiapp/dji-fly
2022-8-13
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markus.e
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Germany
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Ich habe auch das Problem nach dem Sicherheitsupdate .

Galaxy S20 Ultra 5G . Mimo App kann nicht gestartet werden V 1.7.24
2022-8-13
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djiuser_QK5TI058Tdds
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Google pixel 6 pro used the om5 for the first time last week went to use again today and all I get is app crashes
Not the best of starts how long until we get an update to fix the issue
2022-8-13
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Finn67
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IstvanHajni Posted at 8-13 04:40
Hi, the DJI Fly app has been updated on DJI website, please download it directly from the web: https://www.dji.com/downloads/djiapp/dji-fly

As I already mentioned I have already updated the Fly app and got that to work.
2022-8-13
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IstvanHajni
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Finn67 Posted at 8-13 07:45
As I already mentioned I have already updated the Fly app and got that to work.

I got that u have updated it. The link that i sent above is for V 1.6.8, if interested....
2022-8-13
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djiuser_QK5TI058Tdds
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Just tested on my wife's phone she has the s20 fe and it works on that but not on the pixel 6 pro
2022-8-13
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fans0e1186a1
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Brazil
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Any news to fix and use dji Mimo app?
Anyone knows The fixed file?

Thanks
2022-8-13
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fansf383c8da
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United Kingdom
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Latest version of mimo does not launch on my galaxy s22 ultra. Just says there is a problem
2022-8-13
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djiuser_RQOHHzNHu7gf
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Germany
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Same here on my samsung s20 fe 5g. Mimo does Not start we need a updated app.
2022-8-13
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djiuser_f5RQd3Ufl59k
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Hong Kong
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Me too. DJI Mimo no longer open after mid August.
Google Pixel 6 Pro with Android 12
Please fix!
2022-8-13
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djiuser_he3sWLXynvJl
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France
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I have the same crashing at launch issue with DJI MiMo on a Google Pixel 4a 5g with Android 12 ans the August security update.
I use the latest version of MiMo 1.7.24.
Any update will be a good thing.
2022-8-14
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dannche73
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Malaysia
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I just bought the Dji Pocket 2, and I managed to use it for one day after that, unable to launch MIMO on my Galaxy Flip 3. Please fix the MIMO app as soon as possible. I also have an update on my phone and I believe that after the update, the MIMO app stops working right away. I hope you will get a working app soonest possible for your users. Thanks.
2022-8-14
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Finn67
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Denmark
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IstvanHajni Posted at 8-13 09:34
I got that u have updated it. The link that i sent above is for V 1.6.8, if interested....

The link you are showing is for 1.6.8 but is really giving you 1.6.10 (newer)...I have the newest.
2022-8-15
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IstvanHajni
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Finn67 Posted at 8-15 11:07
The link you are showing is for 1.6.8 but is really giving you 1.6.10 (newer)...I have the newest.

All right.
2022-8-15
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jeprox
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Singapore
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Hello all, Has anyone got any solution on DJI MIMO app issue for Android users?  Downloading the APK and reinstalling the app does not help anymore, the problem started since mid of Aug. Thanks
2022-8-15
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IstvanHajni
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jeprox Posted at 8-15 20:22
Hello all, Has anyone got any solution on DJI MIMO app issue for Android users?  Downloading the APK and reinstalling the app does not help anymore, the problem started since mid of Aug. Thanks

Hi there, PM DJi Wanda. Shes an admin, and she will send u a beta that works.  Clic the link below for a post, search f her name amoungst the coments. There u can send your request.
https://forum.dji.com/forum.php?mod=viewthread&tid=271458&extra=&page=5#comments
2022-8-15
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jeprox
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IstvanHajni Posted at 8-15 23:27
Hi there, PM DJi Wanda. Shes an admin, and she will send u a beta that works.  Clic the link below for a post, search f her name amoungst the coments. There u can send your request.
https://forum.dji.com/forum.php?mod=viewthread&tid=271458&extra=&page=5#comments

Thanks! The beta version works!
2022-8-17
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Mohammad Ali
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Iran
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jeprox Posted at 8-17 23:29
Thanks! The beta version works!

Where did you download it from?
2022-8-17
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IstvanHajni
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jeprox Posted at 8-17 23:29
Thanks! The beta version works!

You are welcome.
2022-8-18
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