care refresh DJI mini 2
557 3 2022-9-15
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AdriA3
lvl.2
Flight distance : 2656857 ft
Netherlands
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Last year I bought a DJI mini 2 and Care Refresh for two years.
The first year without a crash.
During the second year I had one replacement, because the drone crashed.

I have a half year remains for the Care Refresh. It expires in juni 2023.

How many replacements are possible now?
How many replacements included fly away coverage?

(Maybe I will buy the mini 3 pro. So, whenn I sell the mini 2, I have to know the possibilities of te care refresh what remains.)


2022-9-15
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DJI Susan
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Hi there, as you have a 2-year version of DJI Care Refresh, within the 2 years validity period, you have 3 replacements in total, including 2 flyaway replacements. So if you used the first replacement, you still have 2 replacements left, and it includes 2 flyaway replacement quotas as you have not used it previously. You can also check your balance here https://service.dji.com/djicare/ ... re&from=process with the serial number.
Hope this is informative for you.
2022-9-15
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AdriA3
lvl.2
Flight distance : 2656857 ft
Netherlands
Offline

DJI Susan Posted at 9-15 17:49
Hi there, as you have a 2-year version of DJI Care Refresh, within the 2 years validity period, you have 3 replacements in total, including 2 flyaway replacements. So if you used the first replacement, you still have 2 replacements left, and it includes 2 flyaway replacement quotas as you have not used it previously. You can also check your balance here https://service.dji.com/djicare/coverage?site=djicare&from=process with the serial number.
Hope this is informative for you.

Thank you!
2022-9-18
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DJI Susan
Administrator
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You are most welcome.
2022-9-18
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