Why isn't it working?

Why isn't it working?

Hi, MrHeng562. Thank you for your feedback and we apologize for the inconvenience. Osmo Action 3 is designed to be used in many different scenarios. When filming footage in high-intensity scenarios such as cycling or roller skating, the quick-release adapter mount may rub against the camera bottom, and thereby noises may occur when the microphone located at the camera bottom is picking up sounds. To avoid this, we added a soft material to the center where the adapter mounts contacts the camera, which is a good way to avoid noise when using the device in sports scenes, while also protecting the bottom case of the camera. Additionally, a positioning clip is added at the snap position of the quick-release adapter to make the connection more secure and prevent the camera from detaching.

It is possible that noises may occur or the camera may be detached when using Osmo Action 3 with DJI Action 2 Magnetic Adapter Mount in high-intensity sports scenarios.

DJI Action 2 cannot be fit into Osmo Action 3 Quick-Release Adapter Mount, as an additional positioning clip is added to the adapter mount. Your kind understanding is much appreciated.

Hi, MrHeng562. Thank you for reaching out and we apologize for the inconvenience. We have replied to the other thread you created, please check it here: https://forum.dji.com/forum.php? ... orderby%3Ddateline. Thank you for your valued support.

Because each camera differs

DJI learned many good practices from Apple but not having backward compatibility with a mount wasn't one of them. The reasoning given by DJI Gamorra about the additional vibration damping is weak. All DJI had to do was to create a little more tolerance. The mount doesn't fit because it reduced the tolerance on Action 3 when the material could have been added without any problems by making the hooks attach higher up.

It's just a way to make more money from accessories. I'm a longtime DJI supporter but this decision really isn't a good one for the user who has mixed cameras.