Selling FPV - There's No Remove Device From Account
1398 6 2023-5-7
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djiuser_Es14ors4D286
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Flight distance : 34134 ft
United States
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I'm in the process of selling my DJI FPV drone and when I go into profile - device management - and click on FPV in the DJI Fly app, there's no red text (as there is with my Air 2s and Avata) to click on to "Remove Device from Account". I do have the refresh plan and it shows that it's active, but nothing to remove the FPV.

Anything I'm missing here. I tried the delete app after logging out, and re-installing, etc.


2023-5-7
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djiuser_Es14ors4D286
lvl.1
Flight distance : 34134 ft
United States
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I think I found the answer to my question; since the FPV, even though it’s covered under a Refresh Plan, it doesn’t have Flyaway coverage so therefore it’s not bound to account. Found in reply from DJI on April18, 2023, this forum.
2023-5-7
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DJI Paladin
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Flight distance : 318 ft

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Hi there. Thank you for reaching out. We're glad that you have managed to find the answer to your inquiry. Please be advised that the DJI FPV does not support binding via DJI Fly app since the DJI FPV drone doesn't have a DJI Care flyaway coverage. Only products that support the DJI Care Flyaway Coverage can do binding/unbinding. Thank you for your valued support!
2023-5-7
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djiuser_Es14ors4D286
lvl.1
Flight distance : 34134 ft
United States
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DJI Paladin Posted at 5-7 23:30
Hi there. Thank you for reaching out. We're glad that you have managed to find the answer to your inquiry. Please be advised that the DJI FPV does not support binding via DJI Fly app since the DJI FPV drone doesn't have a DJI Care flyaway coverage. Only products that support the DJI Care Flyaway Coverage can do binding/unbinding. Thank you for your valued support!

Very good. Thanks for the confirmation.
2023-5-8
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DJI Paladin
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Flight distance : 318 ft

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djiuser_Es14ors4D286 Posted at 5-8 02:56
Very good. Thanks for the confirmation.

You are very much welcome. Please don't hesitate to reach us if you have other inquiries. Thank you for always choosing DJI!
2023-5-11
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Gael
lvl.3
Flight distance : 15449035 ft
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France
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DJI Paladin Posted at 5-11 01:50
You are very much welcome. Please don't hesitate to reach us if you have other inquiries. Thank you for always choosing DJI!

So no need, to do something before selling it ! Right ?
2023-5-14
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DJI Paladin
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Flight distance : 318 ft

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Gael Posted at 5-14 22:37
So no need, to do something before selling it ! Right ?

For DJI FPV, you may refer first to this thread https://forum.dji.com/thread-247368-1-1.html for some recommendations before selling your unit. Hope this helps. Thank you for your valued support.
2023-5-15
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