Hello I have smart controller not rc pro the old one and after to latest update don’t want to start the screen flashing but without dji logo and stay black, connected to aircraft the led is green but motors not to start.
finally don’t connect with dji assistant2 I change a lot of cable type C but nothing. I try a lot of version of assistant without results
I think the controller it’s not running software properly after update.
Please let me know what can I do?
Thanks in advance

Hi, lean. Thank you for reaching out. Please try to slide your finger down the screen to see if the unit can enter the settings page. If yes, please do the Factory Data Reset to have a try. Please keep us posted. Thank you.

Hello I have already done this without success

The screen is totally black I try to reset with long press power button and slave button backwards and slide without success again

I have already open case on dji support thank you for a cooperation