DJI Gamora
Administrator
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Hi, chill85. Thank you for reaching out. We now received feedback from our relevant team, please try the following steps below:
1. Reset the DJI Mic receiver to default settings.
2. Format the DJI Mic transmitter via the DJI Mic receiver.
* Ensure that there is no need to back up the internal data before formatting the internal storage. If the relevant data is needed, please skip this step.
3. Use another USB A to C cable.
4. Disable the disk/security tool software in the computer.
5. Use another computer and see if the issue is resolved.
Please keep us posted. Thank you. |
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