When will the Mavic 3 Pro avatar appear in my list? I miss it there, thanks for the info!

I believe the first time you link your fly data of the new drone in your radio

Well, that's new... I never got a double post before...

I believe the first time you link your fly data of the new drone in your radio

Sometimes if you logout and back into the forum it will jump start the display process.

Still don't have mine either - had the drone about a month now and logged in and out a few times

Hi there, Ross. We do apologize for the inconvenience. We will coordinate this with our relevant team for attention. Thank you for your patience and understanding.

Also don't have it and have mine for a while now

I think my Mavic 3 Pro is not there too, still shows mini 2 and mini 3 pro which i havent owned in months.

Still waiting for mine.

No way, logout/login didn't help. Likewise, "updating" the data in RC did not help.
Similarly, I was waiting for the Mini 3 Pro image more than a year ago. Only the Avata icon was available right away.
Personally, I don't think it's that much work to create one small icon, but maybe it is.

Wouldn't that be nice?

DJI Paladin Posted at 7-14 06:05
Hi there, Ross. We do apologize for the inconvenience. We will coordinate this with our relevant team for attention. Thank you for your patience and understanding.

Seriously, the avatar is still not done???

Ross14 Posted at 8-13 14:43
Seriously, the avatar is still not done???

Hello there, Ross. We do apologize for the trouble. Rest assured that this will be coordinated with our relevant team. We will provide you with an update. Thank you for your patience.

DJI Paladin Posted at 8-13 19:19
Hello there, Ross. We do apologize for the trouble. Rest assured that this will be coordinated with our relevant team. We will provide you with an update. Thank you for your patience.

Mine is missing too!

I asked about this last year.
So far I'm missing
Air 2s, Mavic 3, Mavic 3 pro a Ronin, a pocket 2..
But hey, apparently I had 2 inspire 2s (I had 1 inspire 2)

Joe.Mavic.D.HH Posted at 8-14 08:12
Mine is missing too!

Hello, Joe. This concern is already been coordinated with the respective team. We will keep you posted. Thank you for your understanding.

Viridis Posted at 8-16 15:50
I asked about this last year.
So far I'm missing
Air 2s, Mavic 3, Mavic 3 pro a Ronin, a pocket 2..

Hi there. Thank you for reaching out and we do apologize for the trouble. Can you please confirm if these DJI products that you mentioned are activated using the same email address that you use with this Forum account? If yes, please provide us with the email address via PM so we can check it. Please keep us posted. Than kyou.

Such a time has passed and the Mavic 3 Pro icon is still not there?

Ross14 Posted at 9-12 10:55
Such a time has passed and the Mavic 3 Pro icon is still not there?

Hey at least you have the box and label without the Avatar. I don't have either and for quite a few other products as well.

So I can be happy at least for the blue square with the inscription, others are far worse off ... sad

DJI, still nothing?

Ross14 Posted at 9-20 04:17
DJI, still nothing?

Hi, Ross14. Seems it was already fixed. I am seeing it from my end. Please kindly try logging out and logging back in if it's still not visible.

Have a great day ahead.

Have logged out and back in and still can't see my Mavic 3 Pro avatar

Gelert Posted at 9-23 11:03
Have logged out and back in and still can't see my Mavic 3 Pro avatar

Hi, Gelert. Let me help you with that. Normally it will show on your profile if the drone was activated using the email address from your forum account. Can you please send me your Mavic 3 Pro's Serial number through Personal Message?

DJI Tony Posted at 9-21 01:08
Hi, Ross14. Seems it was already fixed. I am seeing it from my end. Please kindly try logging out and logging back in if it's still not visible.
[view_image]
Have a great day ahead.

Yes, I finally see the Mavic 3 Pro avatar, thanks.

Ross14 Posted at 9-26 06:49
Yes, I finally see the Mavic 3 Pro avatar, thanks.

Awesome. You are most welcome and thank you for your valued support. Have a nice day.

DJI Tony Posted at 9-26 20:58
Awesome. You are most welcome and thank you for your valued support. Have a nice day.

Here we go again; there doesn't seem to be an avatar for the Mini4 Pro!

DJI Tony Posted at 9-24 21:04
Hi, Gelert. Let me help you with that. Normally it will show on your profile if the drone was activated using the email address from your forum account. Can you please send me your Mavic 3 Pro's Serial number through Personal Message?

Have forwarded the drone serial number via PM - still no avatar at present

Gelert Posted at 9-29 07:45
Have forwarded the drone serial number via PM - still no avatar at present

Hi, Gelert. I have already referred this to the related team. Rest assured this will be handled. I appreciate your patience.

Monkey007 Posted at 9-28 13:54
Here we go again; there doesn't seem to be an avatar for the Mini4 Pro!

Hello there. Thank you for reaching out. May I please have the serial number? I will get this referred to our related team. Thank you very much.

DJI Tony Posted at 9-29 22:05
Hello there. Thank you for reaching out. May I please have the serial number? I will get this referred to our related team. Thank you very much.

Hi Tony, here's the serial# for my Mini4 Pro: 1581F6Z9C238S0034C9K
Thank you.

Monkey007 Posted at 9-30 00:34
Hi Tony, here's the serial# for my Mini4 Pro: 1581F6Z9C238S0034C9K
Thank you.

Thank you very much. I will get back to you. I appreciate your patience.

Thanks for your help DJI Tony

Gelert Posted at 9-30 06:19
Thanks for your help DJI Tony

You are most welcome, Gelert. We appreciate your valued support. Have a great day

DJI Paladin Posted at 8-17 01:39
Hello, Joe. This concern is already been coordinated with the respective team. We will keep you posted. Thank you for your understanding.

Story is going on. My Mini 4 pro and my Osmo Action 4 do not appear.

Joe.Mavic.D.HH Posted at 10-15 22:53
Story is going on. My Mini 4 pro and my Osmo Action 4 do not appear.

Hi there. Thank you for reaching out. Can you please confirm if you used the same email address (DJI Account) when you activated your DJI Mini 4 Pro and DJI Osmo Action 4? Please provide us the serial number and the email address used via PM so we can check it further. Thank you for your cooperation.

DJI Paladin Posted at 10-18 00:52
Hi there. Thank you for reaching out. Can you please confirm if you used the same email address (DJI Account) when you activated your DJI Mini 4 Pro and DJI Osmo Action 4? Please provide us the serial number and the email address used via PM so we can check it further. Thank you for your cooperation.

I sent you the requested data via PM! Any news?

Still waiting for mine.

Joe.Mavic.D.HH Posted at 10-24 02:13
I sent you the requested data via PM! Any news?

We acknowledge that we already received the information. We will now coordinate this with the designated team for proper handling. Thank you for your patience and understanding.

DJI Paladin Posted at 10-27 01:17
We acknowledge that we already received the information. We will now coordinate this with the designated team for proper handling. Thank you for your patience and understanding.

Both my Mavic3 Pro and Mini4 Pro are showing now, thank you. But just wondering why this has to be done manually now, by sending the serial numbers???