The dreaded lens fog Mini 3 Pro
819 20 2023-8-4
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Jonboy
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well i went out a couple of days ago to video my new bike, no issues untill i switched to camera mode then the fogging inside lens appeard, total flight time 3.04hrs flight distance 22.7 k
but activated 443 days ago so i guess i now have a nice ornament unless i try some of the botches to get around it.



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2023-8-4
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Blériot53
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Smart bike. But darn! That's depressing to see the fogging issue develop after such a time. Have you contacted DJI about it?
2023-8-4
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Jonboy
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Blériot53 Posted at 8-4 00:20
Smart bike. But darn! That's depressing to see the fogging issue develop after such a time. Have you contacted DJI about it?

i dont have a purchase receipt m8, so i guess it will go nowhere?
2023-8-4
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Blériot53
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Jonboy Posted at 8-4 00:24
i dont have a purchase receipt m8, so i guess it will go nowhere?

I'd say it was worth an email. Failing that, there's Heliguy up in the North-East.
They fixed my old Mini One.

https://www.heliguy.com/
2023-8-4
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Jonboy
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Blériot53 Posted at 8-4 00:41
I'd say it was worth an email. Failing that, there's Heliguy up in the North-East.
They fixed my old Mini One.

thx for the info
jon
2023-8-4
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Blériot53
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Jonboy Posted at 8-4 00:44
thx for the info
jon

2023-8-4
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DAFlys
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As you're in the UK you should have a 2 year warranty on it,  and they tend to use the activation date to to trigger the start.  You can open a case at repair.dji.com - warranty info here - https://www.dji.com/uk/service/policy
2023-8-4
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DowntownRDB
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Very nice bike.  Sorry to hear about the lens fogging.  Definitely worth a shot to try a warranty claim.  Worst they can say is no and the repairs are normally reasonable.  
2023-8-4
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Jonboy
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DAFlys Posted at 8-4 02:48
As you're in the UK you should have a 2 year warranty on it,  and they tend to use the activation date to to trigger the start.  You can open a case at repair.dji.com - warranty info here - https://www.dji.com/uk/service/policy

thx m8 on its way
2023-8-5
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Jonboy
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DowntownRDB Posted at 8-4 04:38
Very nice bike.  Sorry to hear about the lens fogging.  Definitely worth a shot to try a warranty claim.  Worst they can say is no and the repairs are normally reasonable.

on its way
2023-8-5
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DowntownRDB
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Best of luck and I hope you get it back repaired soon.  
2023-8-6
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DAFlys
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Jonboy Posted at 8-5 11:42
thx m8 on its way

On its way to DJI?    Did they send you a UPS shipping label etc for it.  
2023-8-6
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Jonboy
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DAFlys Posted at 8-6 04:58
On its way to DJI?    Did they send you a UPS shipping label etc for it.

yes (ups) lable sent via email
2023-8-6
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DAFlys
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Jonboy Posted at 8-6 09:57
yes (ups) lable sent via email

Thats what I did,  just make sure you do the declaration in triplicate.  
2023-8-6
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djiuser_R4XfuYGFMJ3t
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I always keep one of the little moisture absorb silicate packets in my gimbal guard to always be avoiding a potential issue with any of my Dji drones. Works because I have never had a problem, knock on wood.
2023-8-7
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Jonboy
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djiuser_R4XfuYGFMJ3t Posted at 8-7 07:59
I always keep one of the little moisture absorb silicate packets in my gimbal guard to always be avoiding a potential issue with any of my Dji drones. Works because I have never had a problem, knock on wood.

yeah mine only started showing this problem after 400 odd days, many vids about it,and is so unpredictable that  renders it useless when it happens.
2023-8-8
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Codgerzh2
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Nice bike though shame about fogging
2023-8-11
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Jonboy
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Codgerzh2 Posted at 8-11 13:30
Nice bike though shame about fogging

DJI are fixing it upder warranty now
2023-8-12
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Montfrooij
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That is not nice.
I just bought a Mi3P.
Hope you get it sorted out and hope mine is not affected.
2023-8-30
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Jonboy
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Montfrooij Posted at 8-30 00:14
That is not nice.
I just bought a Mi3P.
Hope you get it sorted out and hope mine is not affected.

new one i have has flown in same places (high humid areas) and all seems well yours should be good
regards
jon
2023-8-30
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Montfrooij
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Jonboy Posted at 8-30 01:05
new one i have has flown in same places (high humid areas) and all seems well yours should be good
regards
jon

That is good to hear!
2023-8-30
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