Checking Manufacture Date From Serial Number
7302 6 2023-8-10
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Gabrells_s
lvl.1

Brazil
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It´s possible to check the manufacture date of my Osmo Action 3 using the serial number?

I bought a Osmo Action 3 approximately 3 months ago and didn´t find it very usefull for what I was planning to use it for. I´m gonna sell it to a friend but he´s concerned about the massive quantity of videos in youtube, about the focus problem of the early batches.

There´s a way to check my Osmo Action´s manufacture date from the SN? Unfortanetely and I don´t have the box anymore, so it´s impossible to check it that way.

My camera Serial Number is: 5S4DKBB00A5C05

Thanks in advance!!!


2023-8-10
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DJI Diana
Administrator
Flight distance : 2408 ft

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Hello there! Thank you for reaching out. Please visit this link to check the device information: https://repair.dji.com/device/search and enter the serial number. Thank you!
2023-8-10
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Gabrells_s
lvl.1

Brazil
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DJI Diana Posted at 8-10 08:37
Hello there! Thank you for reaching out. Please visit this link to check the device information: https://repair.dji.com/device/search and enter the serial number. Thank you!

Thank you for the reply,
The link you send works perfectly but it only shows the activation date for the product, there´s any way to see the actual manufacture date??
2023-8-10
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DJI Diana
Administrator
Flight distance : 2408 ft

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Gabrells_s Posted at 8-10 09:04
Thank you for the reply,
The link you send works perfectly but it only shows the activation date for the product, there´s any way to see the actual manufacture date??

Thank you for getting back to us. Since the box is not available anymore, kindly contact https://www.dji.com/support to be further assisted. Thank you for your patience.
2023-8-10
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djiuser_HTnbY5s22BCa
New

United Kingdom
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Hi. I’ve found the serial number, but how do I find it’s date of manufacture
2023-11-4
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DJI Paladin
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Flight distance : 318 ft

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djiuser_HTnbY5s22BCa Posted at 11-4 04:24
Hi. I’ve found the serial number, but how do I find it’s date of manufacture

Hi there. Thank you for reaching out. We don't have an option to check the manufacturing date using the serial number. However, you may access this link https://service.dji.com/device/search?re=US&lang=en and enter your serial number to check the Activation date, warranty period, and other necessary information available for your serial number. Hope this helps. Thank you.
2023-11-5
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Fishycomics
First Officer
United States
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normally the box will have it,  IfDJI refuses to offer the  info through the serial then that is about all you will get from them.
2-12 04:24
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