Hi there DJI support,
How do I unbind my Mini 2 and its controller? Bought it second hand but previous owner also doesn't know whose email address is bound to the aircraft. I can provide the purchase order and my ID if needed.
Id ask the previous owner for a refund, seems very suspicious that they cannot unbind the drone, all they need to do is go into their fly app, profile, device management and under mini 2 tap unbind.
Hello there. Thank you for reaching out. You can contact DJI Support to assist you with unbinding the previous owner's account from the drone. Please use the following link to see our contact information: https://www.dji.com/global/support. Please reach back if you have further concerns. Have a great day ahead.
Dji is completely worthless when it comes to this issue. They absolutely refuse to unbind any drone that you do not have the original receipt for. I will never purchase anything from them again due to this issue
djiuser_hzkTz71UTX9m Posted at 1-3 11:26
Dji is completely worthless when it comes to this issue. They absolutely refuse to unbind any drone that you do not have the original receipt for. I will never purchase anything from them again due to this issue
wow hold on, if you buy from them then you have the original receipt, if you lose it then you know the email address you used, so why does that make DJI worthless?
djiuser_hzkTz71UTX9m Posted at 1-3 11:26
Dji is completely worthless when it comes to this issue. They absolutely refuse to unbind any drone that you do not have the original receipt for. I will never purchase anything from them again due to this issue
You do realise, that you not buying anything else from DJI ever again, will have no impact on the company what so ever, so it's a pointless statement.