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Lucas626
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Still no avatar for M3pro? what's up DJI?
2023-9-1
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DJI Wanda
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Hello, there. Sorry for the inconvenience. Please tell us your SN and make sure the activated account is the same as the forum account.
2023-9-1
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Monkey007
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DJI Wanda Posted at 9-1 23:42
Hello, there. Sorry for the inconvenience. Please tell us your SN and make sure the activated account is the same as the forum account.

Hello there, how about you show us anyone on this forum who has the Mavic3 pro avatar
2023-9-2
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DJI Wanda
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Monkey007 Posted at 9-2 01:25
Hello there, how about you show us anyone on this forum who has the Mavic3 pro avatar

Hello, there. The member Ross14 has the avatar.
2023-9-2
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Suren
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Yeah, I also don't have it for the Pro, got it for Mavic 3 but not the Pro.
2023-9-2
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Suren
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DJI Wanda Posted at 9-2 05:06
Hello, there. The member Ross14 has the avatar.

I checked that member and he has a blank icon, no drone. I don't even have the blank icon.
2023-9-2
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Monkey007
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DJI Wanda Posted at 9-1 23:42
Hello, there. Sorry for the inconvenience. Please tell us your SN and make sure the activated account is the same as the forum account.

Honestly couldn't care less about having that Mavic 3 pro avatar myself,  but it's the way you guys respond to this; as if we the users had anything to do with why the avatar is not showing. I only have one DJI account so it's the very same account for both the FLY app and the forum. And here's my Mavic 3 Pro's serial #: 1581F67QD233M0141104. Please show us this will fix the problem and make the avatar show up. Thank you very much.
2023-9-2
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Lucas626
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Monkey007 Posted at 9-2 01:25
Hello there, how about you show us anyone on this forum who has the Mavic3 pro avatar

Looks like you have the avatar already.
2023-9-2
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Lucas626
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Suren Posted at 9-2 12:37
Yeah, I also don't have it for the Pro, got it for Mavic 3 but not the Pro.

Suren, looks like you have the avatar.
2023-9-2
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Lucas626
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DJI Wanda Posted at 9-1 23:42
Hello, there. Sorry for the inconvenience. Please tell us your SN and make sure the activated account is the same as the forum account.

I use all the same activated account for all my drones.  As you can see I have done it more than once.
2023-9-2
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bjr981s
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It's nice to see that a member actually has the drone version when you read their comments so it is important that the correct avatars do display. I dont have one for either my M3 Pro or Air 3.
2023-9-2
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Lucas626
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bjr981s Posted at 9-2 22:56
It's nice to see that a member actually has the drone version when you read their comments so it is important that the correct avatars do display. I dont have one either.

Exactly my thoughts!
2023-9-2
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bjr981s
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Lucas626 Posted at 9-2 22:58
Exactly my thoughts!

I noticed I picked up an Avata Pro view blank icon. I see that you haevone as well. I wonder if DJI have mixed up models and avatars?
2023-9-2
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Lucas626
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bjr981s Posted at 9-2 23:02
I noticed I picked up an Avata Pro view blank icon. I see that you haevone as well. I wonder if DJI have mixed up models and avatars?

I noticed that as well, but that blank showed up way before I even purchased the m3pro.  its just plain weird.
2023-9-2
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Suren
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Lucas626 Posted at 9-2 21:07
Suren, looks like you have the avatar.

That's the Mavic 3 that I owned not for the Pro.
2023-9-3
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Visual Air
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It seems to take some time to show up. Yet on my profile it shows I have two Avata drones when in fact I only have one. in addition i have two Action 3 cameras but only one shows up.
2023-9-3
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Lucas626
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Suren Posted at 9-3 00:02
That's the Mavic 3 that I owned not for the Pro.

Now that im calm, I can see that
Hopefully DJI would step up and do something about this.
2023-9-3
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Suren
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Lucas626 Posted at 9-3 08:29
Now that im calm, I can see that
Hopefully DJI would step up and do something about this.

Dji is so busy pushing out new drones that their website guys can't keep up.
2023-9-3
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Ross14
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I still don't have an avatar, just a blank window with Mavic 3 Pro written on it
2023-9-3
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Lucas626
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Suren Posted at 9-3 10:57
Dji is so busy pushing out new drones that their website guys can't keep up.

So true
2023-9-3
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DJI Wanda
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Monkey007 Posted at 9-2 13:20
Honestly couldn't care less about having that Mavic 3 pro avatar myself,  but it's the way you guys respond to this; as if we the users had anything to do with why the avatar is not showing. I only have one DJI account so it's the very same account for both the FLY app and the forum. And here's my Mavic 3 Pro's serial #: 1581F67QD233M0141104. Please show us this will fix the problem and make the avatar show up. Thank you very much.

Hello, there. Sorry for the late response. I was on leave these two days. We have passed your SN to our teams.
2023-9-5
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DJI Wanda
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Suren Posted at 9-2 12:38
I checked that member and he has a blank icon, no drone. I don't even have the blank icon.

Hi, Suren. Could you please tell us your SN?
2023-9-5
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DJI Wanda
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Lucas626 Posted at 9-2 21:08
I use all the same activated account for all my drones.  As you can see I have done it more than once.

Sorry for the late response. Could you please tell us the SN as well?
2023-9-5
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Hallmark007
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DJI Wanda Posted at 9-5 00:36
Sorry for the late response. Could you please tell us the SN as well?

There seems to be no such thing as an avatar for mavic pro 3 or air 3 or osmo action 4 . Perhaps DJI have fired the Avatar man . ;+)
2023-9-5
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CloudVisual
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I'd like the avatars I'm missing too. A few missing off the mantlepiece
2023-9-5
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Lucas626
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Probably the only reason I buy new drones and not used ones.  If this is the case I’ll just start buying used from someone else.  
2023-9-5
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TonyPHX
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I am too busy flying them to see if the Avatar is there, but it is nice when things just work.  : )
2023-9-5
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DJI Tony
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CloudVisual Posted at 9-5 09:03
I'd like the avatars I'm missing too. A few missing off the mantlepiece

Hi there. You can send me the serial number of each drone missing from your profile by a personal message and I will escalate it to our relevant team to fix it. We appreciate your patience.
2023-9-6
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DJI Wanda
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Hallmark007 Posted at 9-5 08:10
There seems to be no such thing as an avatar for mavic pro 3 or air 3 or osmo action 4 . Perhaps DJI have fired the Avatar man . ;+)

we are sorry for the inconvenience. We have forwarded this issue to our related teams.
2023-9-6
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Lucas626
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Still waiting!!!!!!!!
2023-10-17
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DJI Tony
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Lucas626 Posted at 10-17 18:29
Still waiting!!!!!!!!

Hi, Lucas. Have you already provided your serial number to DJI Wanda? We will get it forwarded to the related team to get it to show on your profile. You can submit it via Personal Message for your security. Thank you.
2023-10-18
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LucasYL
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DJI Wanda Posted at 9-6 04:06
we are sorry for the inconvenience. We have forwarded this issue to our related teams.

SN# forwarded to your PM.  thank you
2023-10-26
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LucasYL
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DJI Tony Posted at 10-18 00:29
Hi, Lucas. Have you already provided your serial number to DJI Wanda? We will get it forwarded to the related team to get it to show on your profile. You can submit it via Personal Message for your security. Thank you.

I just did and hopefully that works.  It's just like having a trophy with the avatar being up there.
2023-10-26
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DJI Wanda
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LucasYL Posted at 10-26 07:35
SN# forwarded to your PM.  thank you

Got it. We replied to your PM, too. Please check.
2023-10-27
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LucasYL
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DJI Wanda Posted at 10-27 07:22
Got it. We replied to your PM, too. Please check.

Thank you,
2023-10-27
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DJI Tony
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LucasYL Posted at 10-26 07:36
I just did and hopefully that works.  It's just like having a trophy with the avatar being up there.

I understand. I'm glad you already got the help. It will be fixed. As long as it was registered using your email associated with your forum account, there will be no problem. Have a great day ahead.
2023-10-28
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LucasYL
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DJI Tony Posted at 10-28 02:32
I understand. I'm glad you already got the help. It will be fixed. As long as it was registered using your email associated with your forum account, there will be no problem. Have a great day ahead.

Thank you,
2023-10-28
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DJI Tony
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You are most welcome, Lucas. Please reach back if you have further concerns. Have a nice day.
2023-10-28
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LucasYL
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Now if we can only get the Inspire 1 that I’ve owned long time ago.  I know it’s in my flight log somewhere.  
2023-11-10
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LukeB
lvl.2
Flight distance : 850 ft
Australia
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Hi,
Probably a dumb question, but how do I put a drone avatar on my side banner.
2023-11-20
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