Battery drain after latest Pocket 3 firmware update?
1759 14 2023-11-27
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mattcl
lvl.1

United States
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I went from 91 percent battery to 68 in 10 minutes of use after the 01.01.08.70 firmware update.
I wasn't even recording!

What. The. Heck.

Anyone else?




2023-11-27
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DaveSp
Second Officer
Flight distance : 6562 ft
United States
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Not here. Maybe try a reset.
2023-11-27
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mattcl
lvl.1

United States
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DaveSp Posted at 11-27 18:07
Not here. Maybe try a reset.

As in factory reset? Hasn't helped
2023-11-27
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Hallmark007
Captain
Flight distance : 10017858 ft
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Ireland
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When did you charge it ? If you weren’t recording what was going on was it just left turned on or were you changing settings which could cause a drain. That’s about 10% reduction which gives you total battery use of approx 90 minutes.
2023-11-28
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russellg
lvl.4
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United States
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I did a test, after 14 hours my Battery Handle was down to 95% (camera is still 100%).
2023-11-28
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mattcl
lvl.1

United States
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Hallmark007 Posted at 11-28 00:28
When did you charge it ? If you weren’t recording what was going on was it just left turned on or were you changing settings which could cause a drain. That’s about 10% reduction which gives you total battery use of approx 90 minutes.

I was changing some settings, yes. Perhaps that may have been it then. I'm going to do some further testing to see. Maybe I'm trippin.
2023-11-28
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mattcl
lvl.1

United States
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russellg Posted at 11-28 01:50
I did a test, after 14 hours my Battery Handle was down to 95% (camera is still 100%).

Of just being left on?
2023-11-28
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi there. Thank you for reaching out and we're sorry for the trouble. We need additional details about this issue for further investigation. Please provide us with the camera log and the exact test time when the issue occurred via PM so we can help you further. We will wait for your response. Thank you for your understanding.
2023-11-28
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fans5366d2fa
lvl.1
Flight distance : 399265 ft
Netherlands
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Yes my pocket 3 same problem 99 to 1 %drain in 2 hours not even used between this time. More with this problem
1-1 07:26
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fans5366d2fa
lvl.1
Flight distance : 399265 ft
Netherlands
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DJI Paladin Posted at 2023-11-28 22:22
Hi there. Thank you for reaching out and we're sorry for the trouble. We need additional details about this issue for further investigation. Please provide us with the camera log and the exact test time when the issue occurred via PM so we can help you further. We will wait for your response. Thank you for your understanding.

My osmo pocket the same problem battery drain 99 to 1 % in 3 hours time?? Not used after loading full!
1-1 07:28
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DJI Paladin
Administrator
Flight distance : 318 ft

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fans5366d2fa Posted at 1-1 07:28
My osmo pocket the same problem battery drain 99 to 1 % in 3 hours time?? Not used after loading full!

Hi there. Thank you for reaching out. Can you please confirm what shooting resolution are you using? You may refer to the operating time of the DJI Osmo Pocket 3 below:

Can shoot 4K 60fps for up to 118 mins before the battery runs out;
Can shoot 1080p 24fps for up to 166 mins before the battery runs out;
Highest specifications: 4K 120 fps: 23 mins (overheating protection).

Tested in windless conditions at 25°, recording with the screen and Wi-Fi off, and with a compatible SD card.
1-1 23:18
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nooneknowzzz
lvl.2
Germany
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Hey there, I even have a draining problem when connected via USB-C to the PC. I am using the osmo pocket 3 as a webcam and before the firmware update, i didn't had any problems - Now after the latest firmware the battery slowly runs out.
1-5 09:54
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nooneknowzzz
lvl.2
Germany
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Anything new about this problem?
1-18 03:57
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fans1c029295
New

Portugal
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The same thing here. The battery is draining itself in the off position. It bips 3 times once and while, weird.
1-25 19:57
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nooneknowzzz
lvl.2
Germany
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Push - Anything new? Any reaction from DJI?
2-8 00:21
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