Have Mic2. Looking at my audio bar on Pocket3, I see my audio is hitting too high, reaching red zone. So I go to setttings, lower my dB level to minimum (minus), but it seems to have no effect at all. Bar remains unchanged, and still hits red zone as it did before adjustment. Any tip how to adjust it ? Thanks !

Have you lowered the  TX gain to -8 to check its difference?  Could you please provide a video showing this issue for further assistance?

DJI Susan Posted at 2-13 04:48
Have you lowered the  TX gain to -8 to check its difference?  Could you please provide a video showing this issue for further assistance?

Hello, thank you for getting back to me. How do I upload video into this Chat? It tells me chat accepts only photos. Please, advise. Thank you !

MacHead Posted at 2-14 10:59
Hello, thank you for getting back to me. How do I upload video into this Chat? It tells me chat accepts only photos. Please, advise. Thank you !

You can upload the video to Dropbox or Google Drive and send me the link here, thank you very much!

DJI Susan Posted at 2-15 04:38
You can upload the video to Dropbox or Google Drive and send me the link here, thank you very much!

https://www.dropbox.com/home?preview=Sample+Audio.mp4

Hello, here is the link to sample video showing how audio disapears duing recording. This happened about 50% of times . I was about 6 feet away from the subject. No obstruction. Thank you !

MacHead Posted at 2-15 13:38
https://www.dropbox.com/home?preview=Sample+Audio.mp4

Hello, here is the link to sample video showing how audio disapears duing recording. This happened about 50% of times . I was about 6 feet away from the subject. No obstruction. Thank you !

Hi, I am deeply sorry for the belated reply. The file seems to have been deleted, it shows doesn't exist.
Regarding your case, if the recorded audio is too loud or no change after lowering the gain settings, you may need to send the DJI Mic 2 back to us for further diagnosis.
Please click https://www.dji.com/service/repair to start an online repair case, thank you.