Hi

I have enabled bluetooth on 1 of my transmitters and connecting to an external camera.

However the audio is badly distored and I think its just being overloaded.


If I repair the TX with the RX and adjust the gain DOWN on the mic by a lot.

Will this reduced gain be used when I pair with bluetooth again with camera ?

thanks

Anyone know answer to this ?

Hi, fans40c3d707. Thank you for reaching out. May we ask what camera are you using with the DJI Mic 2?

DJI Gamora Posted at 3-3 20:16
Hi, fans40c3d707. Thank you for reaching out. May we ask what camera are you using with the DJI Mic 2?

I use 2 camera's.

Iphone 14 pro & Insta 360 X3

fans40c3d707 Posted at 3-3 21:44
I use 2 camera's.

Iphone 14 pro & Insta 360 X3

Thank you for the reply, fans40c3d707. Does the issue persist on both devices?

It's when I am using bluetooth connection the sound overloads. The audio via the rx is fine but I need to use bluetooth from time to time. (but cant)

fans40c3d707 Posted at 3-5 06:50
It's when I am using bluetooth connection the sound overloads. The audio via the rx is fine but I need to use bluetooth from time to time. (but cant)

Thanks for the reply, fans40c3d707. Let me forward this to our relevant team for further checking. We'll let you know once we receive an update.

ok, thanks, Just to add I have the gain set on camera for audio to -18db

fans40c3d707 Posted at 3-9 01:51
ok, thanks, Just to add I have the gain set on camera for audio to -18db

Thank you for the additional details, fans40c3d707. We'll forward this one as well. We'll keep you posted once we receive feedback. Thank you for your kind understanding.

fans40c3d707 Posted at 3-9 01:51
ok, thanks, Just to add I have the gain set on camera for audio to -18db

Thank you for patiently waiting, we have confirmed that if you first connect TX to RX, reduce TX gain, and then switch to Bluetooth mode to connect the phone, the reduced gain parameter will not be used at this time. Hope this helps.

DJI Gamora Posted at 3-12 04:31
Thank you for patiently waiting, we have confirmed that if you first connect TX to RX, reduce TX gain, and then switch to Bluetooth mode to connect the phone, the reduced gain parameter will not be used at this time. Hope this helps.

ok, thanks

I suspected that was the case.

Is there anyway to reduce TX gain when in bluetooth mode ?

thanks

fans40c3d707 Posted at 3-12 04:34
ok, thanks

I suspected that was the case.

Hi there. Let me confirmed this with our relevant team.

fans40c3d707 Posted at 3-12 04:34
ok, thanks

I suspected that was the case.

Hi, fans40c3d707. Thank you for patiently waiting.  If you have an Acion 4 or Pocket 3, you can connect to DJI Mic 2 via Bluetooth to adjust the gain; If you are not connecting Action 4 and Pocket 3, but just connecting the mobile phone through the transmitter Bluetooth, the gain of the transmitter will be retained according to the previous settings. Hope this helps.

ok, thanks, I have not been able to replicate the gain reduction set on microphone when pairing with a 3rd party camera.

fans40c3d707 Posted at 3-18 21:32
ok, thanks, I have not been able to replicate the gain reduction set on microphone when pairing with a 3rd party camera.

Hi, fans40c3d707. A Transmitter Bluetooth connection is recommended for Action 4 / Pocket 3 and mobile phone use. It is not recommended for other devices. The problem with distortion is that the connected equipment has not been adapted and has nothing to do with gain.

Yes, the microphone (mic 2) is connected to action camera (paired). The adjusted gain pre pairing (on mic 2) does not reflect in action camera sound.

fans40c3d707 Posted at 3-28 04:45
Yes, the microphone (mic 2) is connected to action camera (paired). The adjusted gain pre pairing (on mic 2) does not reflect in action camera sound.

Hi there. Can you please provide a video showing the issue? We will wait for it. Thank you.