T30 and Air 2s ... A cautionary tale
314 4 3-24 01:35
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Kriti Agro
lvl.2
Flight distance : 247133 ft
Greece
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A cautionary tale about one resellers attempt at content creation. I attempted to document the T30 in use in one of our hillside olive orchards by using an Air 2s in Active Tracking mode.

For background, after the T30 was powered on, the Air 2s was initiated and flown to about to about 1.5-2m AGL. Once I locked on to the T30 with the Air2s's Active tracking mode, I put down the Air 2s RC and exchanged it for the Agras RC. This was done for two reason, first to initiate flight and secondly when the T30 is in close proximity (<3 meters) to trees, at a height of about 2-4 meters it warns of an overhead obstacle and commences to brake. At which point you must manually raise the unit above the tree line, jiggle the right joystick and press "continue" mission on the RC screen. So, the following ensued as soon as the T30 flight was initiated:   



For some inexplicable reason the Air 2s kamikazied into the T30.


The resulting damage:

Air 2s:
IMG-79f9432404409087ebb19a442006ce6a-V.jpg

IMG-589ba1f234e5eb227ed2cb41fb55fb75-V.jpg

IMG-780be93a99bde866f0af9150c0b411b5-V.jpg


T30:
IMG-fd2976065503d4ac8564329516f2c5f6-V.jpg
IMG-c546c8f40d86e50efa8afa5637155713-V.jpg

IMG-a7b5a98b9117b78977d706f72cf8a6a4-V.jpg

Although the propellers of the T30 sustained considerable damage the unit remained in the air displaying only a slight vibration.



3-24 01:35
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DJI Tony
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Hello there. Sorry about what happened to your drone. We suggest sending it back to DJI for checking. You can submit a repair request here (https://www.dji.com/global/support). The warranty can be applied depending on the assessment's outcome, including your unit's warranty period. Thank you for your patience.
3-25 01:20
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Kriti Agro
lvl.2
Flight distance : 247133 ft
Greece
Offline

DJI Tony Posted at 3-25 01:20
Hello there. Sorry about what happened to your drone. We suggest sending it back to DJI for checking. You can submit a repair request here (https://www.dji.com/global/support). The warranty can be applied depending on the assessment's outcome, including your unit's warranty period. Thank you for your patience.

Thanks for reaching out. The the Air 2s has DJI Care and my distributor sent me a spare parts kit for the T30.
3-25 10:07
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DJI Susan
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Kriti Agro Posted at 3-25 10:07
Thanks for reaching out. The the Air 2s has DJI Care and my distributor sent me a spare parts kit for the T30.

Ok. If you have any further questions or concerns, please do not hesitate to contact our support team.
3-26 00:11
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Montfrooij
Captain
Flight distance : 2560453 ft
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Netherlands
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Oops. That scared the crap out of me.
3-30 12:44
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