Hello i have a problem with dji phantom 3 pro.
I dont have video and gimball is doing a strange behaviour.

Can you guys watch the video and see if you can help?



Thanks in advance.

where are your gimbal pins?

re format your sd card.

Hi ,cesarsilvaarauj. The gimbal indicator shows the updating is not finished . Could you please try upgrading the firmware again ?

Was it working correctly and all of a sudden this happened?
Were you trying to do a firmware update then this happened?
If you were trying to do a update, are you sure you downloaded from the Phantom3 Professional page?
Please explain details.

Michael M Posted at 2016-1-15 08:36
where are your gimbal pins?

what pins? Explain (picture if possible).

Thanks in advance

DJI-Patrick Posted at 2016-1-15 11:41
Hi . The gimbal indicator shows the updating is not finished . Could you please try upgrading the fi ...

How can i know that? Where do i find the info regarding the leds on the camera.

DJI-Ken Posted at 2016-1-15 11:46
Was it working correctly and all of a sudden this happened?
Were you trying to do a firmware update  ...

I had a crash, replaced the broken flex. Then i tried to upgrade the firmware and i heard no d dd or any other sound besides the boot beep sound. I waited a while and nothing....

Rebooted and nothing.

Any way i can view the led information for the camera led?

Thanks in advance

It seems the crash has broken something internally, you may need to send it in for repair. When you say you broke the flex, what part is that?

DJI-Ken Posted at 2016-1-16 01:24
It seems the crash has broken something internally, you may need to send it in for repair. When you  ...

The flex cable that gives info from the place where sdcard is located to the camera.

Thanks in advance

killall Posted at 2016-1-16 02:12
The flex cable that gives info from the place where sdcard is located to the camera.

Thanks in ad ...

OK, I see now,You can buy the cables online.
http://store.dji.com/phantom-accessories/phantom-3-spare-parts

DJI-Ken Posted at 2016-1-16 02:37
OK, I see now,You can buy the cables online.
http://store.dji.com/phantom-accessories/phantom-3-spa ...

This is after cable replace, otherwise with a fault cable i would not post this.

killall Posted at 2016-1-16 05:06
This is after cable replace, otherwise with a fault cable i would not post this.

I'm sorry, if after your crash and you've replaced items and it will not work, you probably need to send it in for repair.

DJI-Ken Posted at 2016-1-16 05:13
I'm sorry, if after your crash and you've replaced items and it will not work, you probably need t ...

Thanks but i would like to now if i can fix it, or what does the led on the gimball means.

killall Posted at 2016-1-16 05:22
Thanks but i would like to now if i can fix it, or what does the led on the gimball means.

During update it flashes red/green. When a. Is working, it is solid green. Red if there no SD card installed.

killall Posted at 2016-1-16 01:13
How can i know that? Where do i find the info regarding the leds on the camera.

You can find the information in user manual : https://dl.djicdn.com/downloads/phantom_3/en/Phantom_3_Professional_User_Manual__V1.6.pdf

DJI-Patrick Posted at 2016-1-18 10:23
You can find the information in user manual : https://dl.djicdn.com/downloads/phantom_3/en/Phantom ...

Thanks i searched every where and no where to find, ;D

killall Posted at 2016-1-21 04:07
Thanks i searched every where and no where to find, ;D

As you can see in the picture I posted above ,  the Green Fast Blink indicates System is warming up , the Green and Red Blink states Firmware Upgrading .

Hi guys!
I was having the same issue. After spending 2 days searching, testing and using all my options, i found my solution simple changing the ribbon cable to an DJI original cable.
What i did; Tried two different """fake""" cables (not DJI), tried to update with all the last firmwares, tried two sd cards and nothing... So, i took my gimbal board and 4K camera off and put it on another P3 Advanced gimbal by removing the camera and mainboard of this other gimbal. Everything is working pretty well right now. Now i need to buy another (original) flat cable. To prove that it was the flat cable, i also put the homeless working Advanced camera and mainboard on the gimbal with the "fake" flat, thats right... It was the flat cable.

joaovitor_filgu Posted at 2016-1-30 11:25
Hi guys!
I was having the same issue. After spending 2 days searching, testing and using all my opti ...

Woow Thanks for the tip. Were do you buy the flex cable? I guess i may have the same problem.

killall Posted at 2016-3-5 19:14
Woow  Thanks for the tip. Were do you buy the flex cable? I guess i may have the same problem.

i found that when gimballl is connected to a pc with a usb cable it shows the sdcard for 5 seconds and then it disaperars and apears a few seconds later. and so on...

important, replaced the ebay flex with a new from dji store and guess what? it works. thks