mmoses00
lvl.1
United States
Offline
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There is no cue, no pre-order, no eta (other than soon), no email list, no notifications, etc. - These are all things that would be helpful to the customer. You have shifted 100% of the support burden to your customers. I speak for myself when I say that I will never buy DJI products again. I am waiting for this part to see if the system is viable for my work - If it is, I'll probably use the Osmo, and eventually replace it with something better. If it doesn't work, it goes off to EBAY.. and I lose $2900 on this deal. But the silence by the product managers is very telling that they do not understand the buyers journey at all. |
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