Failure to Upgrade Inspire 1 Software completely
1669 18 2016-8-24
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caerulean1
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I just Uploaded the App Software and the aircraft and tried to upgrade the software for the aircraft with no luck.
It will not load after 20 tries and even reformatting the card. Get Steady Tone.

I flew it once this AM with older software then swapped batteries and observed a problem when trying to refly - needed to update.
Noticed software update for BOTH controller and aircraft. The latter had to do at home from the computer and now I have a non-Flying Inspire .
Can see the camera but get an "ESC Status Error."




2016-8-24
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markaguille
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Did you update the controller before the aircraft?
2016-8-24
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DJI-Jamie
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Along with markaguille's question, what firmware were you on previously and could you verify which firmware you were attempting to put on the aircraft? What SD card are you using and have you tried reformatting the card?
2016-8-24
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Donnie
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I think you updated the RC before  the aircraft and are locked in travel mode with a  blue light flashing.  What you need to do  (  If this is the case ) is rollback the RC to the previous version you had on there before upodating, get the Aircraft out of travel mode and then update the Aircraft first  followed by the RC transmitter.

Dont try and re link and all that , just rollback the RC transmitter  and get the Aircraft out of travle mode and then start over.

In the future  ALWAYS UPDATE AIRCRAFT FIRST
Before you do anything , is my above assertion correct ?  You updated the RC trasmitter first and are stuck ?  If so follow my advice, my next post will have a small video on how to rollback the RC.

If this is not the case please give more details

DONNIE
2016-8-24
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Donnie
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2016-8-24
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Donnie
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markaguille Posted at 2016-8-24 11:55
Did you update the controller before the aircraft?

I think you are spot on my friend, how many times have we seen this one......
2016-8-24
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markaguille
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Donnie Posted at 2016-8-24 20:40
I think you are spot on my friend, how many times have we seen this one......

Maybe DJI needs to make this clearer Donnie.
2016-8-24
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DJI-Ken
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markaguille Posted at 2016-8-25 00:55
Did you update the controller before the aircraft?

He updated the controller first.
2016-8-24
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DJI-Ken
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Can you go to the About page to see what the versions say.
Also, what firmware were you on before you attempted the aircraft update.
Can you try to reinstall the 1.9 firmware.The latest RC is 1.7.4
2016-8-24
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markaguille
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DJI-Ken Posted at 2016-8-24 21:01
He updated the controller first.

There seems to be a lot of people who doing this Ken, maybe DJI could make it clearer, perhaps a sticky thread in big, flashing capitol letters? Or maybe if DJI were to go back to the old way of updating, we would not have this problem?

Mark G.
2016-8-24
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DJI-Ken
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markaguille Posted at 2016-8-25 05:01
There seems to be a lot of people who doing this Ken, maybe DJI could make it clearer, perhaps a s ...

Yes, it's been brought up.
I'm sorry for the frustrations people have experienced.
2016-8-24
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caerulean1
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markaguille Posted at 2016-8-24 12:55
Did you update the controller before the aircraft?

Sorry responding so late but My issue started when I tried to fly the aircraft after a successful flight. Ultimately I sent the Aircraft for repair due to a bad board! From the repair email -Inspire 1 3510 motor cw and ESC driver board.
Flew great then it wouldn't. Haven't gotten it back yet but its in repair in LA.
Hopefully this is just an anomaly. Not under warranty so a $179 repair.
2016-9-8
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caerulean1
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markaguille Posted at 2016-8-24 12:55
Did you update the controller before the aircraft?

Lots of second guessing so to make it simple -Inspire 1 3510 motor cw and ESC driver board bad.
Assessment from repair in LA. Hopefully on its way back soon.
Did NOT load anything to make this happen.
2016-9-8
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caerulean1
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Donnie Posted at 2016-8-24 15:35
I think you updated the RC before  the aircraft and are locked in travel mode with a  blue light fla ...

Though I tried lots of things nothing worked - but I never knew you could do this till now. Great head's up. Thanks.  
2016-9-8
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DJI-Jamie
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caerulean1@yaho Posted at 2016-9-9 05:52
Though I tried lots of things nothing worked - but I never knew you could do this till now. Great  ...

Please keep us posted.
2016-9-8
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markaguille
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caerulean1@yaho Posted at 2016-9-8 22:49
Lots of second guessing so to make it simple -Inspire 1 3510 motor cw and ESC driver board bad.
As ...

I'm glad you found a fix, hope you get it back soon.

Mark G.
2016-9-8
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caerulean1
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markaguille Posted at 2016-9-9 02:47
I'm glad you found a fix, hope you get it back soon.

Mark G.

Me too... Got an email saying it was fixed but then no shipping and called to find out it wasn't fixed
2016-9-17
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DJI-Jamie
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caerulean1@yaho Posted at 2016-9-18 03:52
Me too... Got an email saying it was fixed but then no shipping and called to find out it wasn't f ...

Could you happen to provide your RMA or case number?
2016-9-17
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Donnie
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caerulean1@yaho Posted at 2016-9-8 16:49
Lots of second guessing so to make it simple -Inspire 1 3510 motor cw and ESC driver board bad.
As ...

Sorry but this line infers that you did load the RC upgrade but NOT the Aircraft.....

"Noticed software update for BOTH controller and aircraft. The latter had to do at home from the computer and now I have a non-Flying Inspir"
I have seen thus 20 times where the RC is updated before the Aircraft, so just assumed you did the same.

sorry for any confusion though, hope you are up and running.

donnie
2016-9-18
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