I searched the forum and found a couple of different answers. I have a stress crack on my P3A and have begun the return process for service. I bought my P3A in May on eBay. Does this mean that I cannot get service under the warranty?

Hello cgooge0, when did you buy the aircraft ,May 2016 or May 2015?

Hello Jessie- May of 2016. I can provide the eBay receipt of needed.

cgooge0 Posted at 2016-8-25 21:23
Hello Jessie- May of 2016. I can provide the eBay receipt of needed.

Hi, your product is still within warranty period. Please contact the tech support , they will guide you to send it in.

DJI-Jessie Posted at 2016-8-25 21:09
Hi, your product is still within warranty period. Please contact the tech support , they will gui ...

Thank you!!

DJI-Jessie Posted at 2016-8-26 09:09
Hi, your product is still within warranty period. Please contact the tech support , they will gui ...

May I ask why the repair is considered out of warranty please? CAS-230150-M2Y0R0. Thank you for checking!!

cgooge0 Posted at 2016-9-21 07:22
May I ask why the repair is considered out of warranty please? CAS-230150-M2Y0R0. Thank you for ch ...

Hi, I'll help to look into your case.

cgooge0 Posted at 2016-9-21 07:22
May I ask why the repair is considered out of warranty please? CAS-230150-M2Y0R0. Thank you for ch ...

Since you bought the second-hand aircraft from eBay which is unauthorized resellers.
The product purchased from unauthorized resellers are not subject to warranty services.
Sorry for the misunderstanding.

DJI Mindy Posted at 2016-9-22 19:30
Since you bought the second-hand aircraft from eBay which is unauthorized resellers.
The product p ...

Hi Mindy,

Can you clarify how there seems to be a difference is your statement versus the statement from DJI Natalia:

Thank,

http://forum.dji.com/forum.php?m ... &fromuid=421841