Osmo and facebook
576 3 2016-9-18
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aerialscape.ie
lvl.1

Ireland
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Hi All

Thanks in advance for the help...

I have an upcoming event that I need to stream for a client. I have streamed from my inspire in the past no problem. When I power up my osmo and connect to the wifi (5.8 mode) I get all the normal image and controls.

I then go to the menu and select my stream platfrom and my account (set to public) and hit go live.. it goes 3,2,1 and then sits connectioning for an average of 5 mins and the shows the live with no viewers, as it doesn't show up anywhere.

I have tried the following
1. Checked the firmware is the latest
2. checked the app is the latest
3. deleted the app off my facebook account and set it up again.
4. tried a second phone.
5. deleted the app and reinstalled.

I am using an iphone 6 with 4g coverage.

Thanks for the advise in advance.



2016-9-18
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DJI Natalia
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Flight distance : 318 ft

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Hello Sir, you could view your video on facebook, but no other viewers, right? May I know do you have any special settings for it, such as public, private or visible only to my friends?
2016-9-19
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aerialscape.ie
lvl.1

Ireland
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DJI Natalia Posted at 2016-9-19 10:47
Hello Sir, you could view your video on facebook, but no other viewers, right? May I know do you hav ...

Hi and thanks for the reply

No feed appeared anywhere, I couldn't even see it. My setting is set to public on Facebook
2016-9-19
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DJI Natalia
Administrator
Flight distance : 318 ft

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aerialscape.ie Posted at 2016-9-20 02:01
Hi and thanks for the reply

No feed appeared anywhere, I couldn't even see it. My setting is set ...

Hi Sir, we've done test here with iPhone 6, there is no any streaming issue on Facebook.
It keeps connecting but no connected, right? It will show "Live" if connected, please double check it.
If no improvement, please post a screen shot here, thanks
2016-9-19
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