Need info from DJI
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romeogolf70
lvl.1

United States
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I sent my phantom 3S in for repairs about a month ago. I've had some discussion if it was still under warranty. Last I heard it would take 24 to 48 buisiness hours to come to a conclusion. It has now been 8 buisiness days. DJI gave me this number in regards to the repair: CAS-243170-P3W8C8
2016-10-19
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DJI Mindy
Administrator
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Hi,I have checked your case and your gimbal is out of warranty period.You need to pay for the repair.
Here is the warranty period for your reference.
http://www.dji.com/service/policy
warranty period.png
2016-10-19
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romeogolf70
lvl.1

United States
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Check your dates. I sent in prof of purchase and it is within six months.
2016-10-19
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