No Realtime Preview-Just a Black Screen on DJI GO App
2488 8 2016-11-8
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fans2b7bb9ee
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Flight distance : 115787 ft
Poland
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Hello all,

I have problem with realtime preview in DJI GO Just a Black Screen, but i can control drone, camera via APP, issue only with preview.

dji go

dji go


My devices:

Phantom 4 with RC both lastes firmware
Samsung Galaxy Tab 3 LTE 8.0 with Android 6.0.1 but wih Android 5.1 was the same...
APP DJI GO lastes release

I try with two different cable.

On my secend device Samsung Galaxy Note 3 all works.

Regards
Rafal




2016-11-8
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Jim Pensinger
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United States
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I have the same condition with the last release.  It works correctly with my phone but often the black screen with my tablet.  If I power up the copter before the controller it works perfectly every time with both devices.
2016-11-8
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rafi_chmielu
lvl.1
Flight distance : 115787 ft
Poland
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Jim Pensinger Posted at 2016-11-8 14:39
I have the same condition with the last release.  It works correctly with my phone but often the bla ...

thanks, i check this
2016-11-8
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rafi_chmielu
lvl.1
Flight distance : 115787 ft
Poland
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Unfortunately didn't work ;(
2016-11-8
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DJI Mindy
Administrator
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Hi Rafal, if it's convenient, I'd suggest you to try to reset your phone to factory, then reinstall the latest DJI Go app.
2016-11-8
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rafi_chmielu
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Flight distance : 115787 ft
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DJI Mindy Posted at 2016-11-9 04:10
Hi Rafal, if it's convenient, I'd suggest you to try to reset your phone to factory, then reinstall  ...

ok, i check this.
2016-11-9
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Sad1981
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United Kingdom
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I would say to reinstall DJI go
2016-11-9
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rafi_chmielu
lvl.1
Flight distance : 115787 ft
Poland
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Sad1981 Posted at 2016-11-9 14:43
I would say to reinstall DJI go

Both steps have not helped :/


Finally I bought a new Nvidia Shield Tablet K1. Everything work fine, but it seems to me this is not a solution dear DJI, in short, the development department of the application is not enough developed.

2016-11-10
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SajidShah
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Flight distance : 627539 ft
Portugal
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Same issue after LAST RC Update .... ON I pad its like that ... Samsung Galaxy S7 Edge reboot when aap starts ... Now a days DJI team is Only busy with Mavic ..
2016-11-10
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