Scratches on Lens
2014 5 2016-12-1
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zzdrone
lvl.2
Flight distance : 84062 ft
United States
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My Mavic has some minor scratches on the lens out of box. It's very hard to see and the photo quality doesn't seem to be affected. However, I noticed some artifacts in a video today. I wonder if the spot is caused by the scratches? If so, I need to send my Mavic back, really don't want do that.




scratch.jpg
spot.jpg
2016-12-1
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DJI Natalia
Administrator
Flight distance : 318 ft

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Have you checked the photos directly from the SD card? you can see that in the same location?
Would you please upload several original photos and a video to dropbox and provide us the link?
Please do not edit them.
2016-12-2
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zzdrone
lvl.2
Flight distance : 84062 ft
United States
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DJI Natalia Posted at 2016-12-2 06:27
Have you checked the photos directly from the SD card? you can see that in the same location?
Would  ...

No. I don't see the spots on other photo/video. I think it only shows with sun is at a certain angle. I will do more tests over the weekend.
2016-12-2
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DJI Natalia
Administrator
Flight distance : 318 ft

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zzdrone Posted at 2016-12-2 21:58
No. I don't see the spots on other photo/video. I think it only shows with sun is at a certain angl ...

Fine, please keep us posted, thanks.
2016-12-4
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EpicLPer
lvl.2
Flight distance : 80272 ft
Austria
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Try the portrait mode and check if the artifact is still in the same position. I suppose it still is but hey, you could give it a shot still.
2016-12-4
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fanscba7cd2d
lvl.1
Belize
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Wondering what the glass is made of - not sapphire crystal....................just checked my glass & it has tiny scratches that I didn't notice until I read other Mavic Pro owners have found same on their glass too! By shining bright light on the lens at an angle they are clearly visible - don't know if that affects the image/video but heck I nurse my Mavic like a baby so dunno where these scratches came from at all.........
Replacement glass available ?
2017-3-7
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