wkordofani
lvl.1
United Arab Emirates
Offline
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DJI Natalia Posted at 2016-12-14 16:06
We feel so sorry for the inconvenience caused.
We'll help you escalate the case soon and keep you updated via e-mail.
Thank you again for your support.
I hope some one will actually give me an update and its not just a reply with no action !!
this is the only email i received
Serina (DJI)
Nov 30, 17:48 CST
Dear waleed,
Greetings from DJI official online store!
Thank you very much for your email. Sorry to let you know that the latest news we got from related department is that the Mavic Pro orders received before November 3, 2016, we will do our best to clear them all within the next seven to eight weeks.
The Phantom 4 Pro RC with Screen will be shipped out around next week, the tracking number will be sent to your email after shipping. Thank you for your patience.
If you need other assistant, please do not hesitate to let me know.
Have a nice day.
Warm regards,
DJI Online Store
Serina (DJI)
Dec 1, 15:08 CST
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