Phantom 3 Pro. Crash
1153 5 2016-12-21
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fans1036633e
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Flight distance : 167156 ft
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United States
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I have been flying Phantoms for 3 years and today, my phantom 3 professional crashed.  I took off with 98% battery and at about 67 ft. I noticed red lights on the drone and tried to land.  I got down to about 60 ft. and then the motors stopped.  Needless to say, the phantom crashed and on concrete.  There are no logs in the memory card but I have the video from the time the aircraft took off until it shutoff midair.  I am sending aircraft to DJI with the controller.  I am glad that no one got hit but my phantom is in pieces.  Has anyone had any similar experience recently?  I've gone through my checklist and made sure everything was fine.  I am now scared to fly my Inspire pro because of this.  
2016-12-21
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Geebax
Captain
Australia
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The flight logs are not on the SD card, they are in the internal card. You connect to the aircraft using a USB cable and then you can copy them off.
2016-12-21
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DJI Mindy
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Flight distance : 7 ft
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Sorry for your crash.
Just as Geebax mentioned. The flight data are saved in the internal card.
After received your aircraft, our engineers will help to analyze the data and let you know what could have caused the issue.
2016-12-21
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fans1036633e
lvl.2
Flight distance : 167156 ft
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United States
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DJI Mindy Posted at 2016-12-21 20:53
Sorry for your crash.
Just as Geebax mentioned. The flight data are saved in the internal card.
After received your aircraft, our engineers will help to analyze the data and let you know what could have caused the issue.

Thank you.  I thought flight logs were in the SD card.
2016-12-22
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fans1036633e
lvl.2
Flight distance : 167156 ft
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Geebax Posted at 2016-12-21 15:58
The flight logs are not on the SD card, they are in the internal card. You connect to the aircraft using a USB cable and then you can copy them off.

Thanks.  Something new to me.  
2016-12-22
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DJI Mindy
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fans1036633e Posted at 2016-12-23 00:40
Thank you.  I thought flight logs were in the SD card.

You are welcome.
If you have any query, please feel free to let me know.
2016-12-23
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