What items to return?
664 4 2016-12-24
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fans8162eec0
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Flight distance : 425682 ft
United Kingdom
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My Mavic has developed a gimbal issue and is to be returned for repair.
Do I need to include the battery and props as well as the aircraft or should I remove everything except the aircraft?


2016-12-24
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hallmark007
Captain
Flight distance : 9827923 ft
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Ireland
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Just email them they will tell you.
2016-12-24
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fans8162eec0
lvl.2
Flight distance : 425682 ft
United Kingdom
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No one on support - I tried the chat and its closed.  

Its being picked up Wednesday.

Nothing specifically mentioned in the instructions.

Unless someone else has a better idea I'll just send the aircraft back and remove everything.  Its the aircraft with the fault - props and battery are fine.
2016-12-24
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hello, if the battery and props are fine, then you don't need to send them in.
2016-12-24
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fans8162eec0
lvl.2
Flight distance : 425682 ft
United Kingdom
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DJI Mindy Posted at 2016-12-25 03:01
Hello, if the battery and props are fine, then you don't need to send them in.

Thank you - that's what I needed to know
2016-12-24
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