I have received a Osmo Mobile for Christmas. I have tried everything to connect with bluetooth. I have watched videos, followed all instructions. Been on Forum. Tried a different  phone. I have a Samsung s7 edge,  tried a iPhone 6.  No success. Took to Best Buy. The Geek squad told me they see the product. The gentleman helping me is a commercial pilot for drones.  He told me that the bluetooth isnt working.  Need to contact Dji about a replacement. I have tried other methods to contact to get a replacement. Please help if you can. Thank you.

Hi, find online chat on www.dji.com/support and follow instructions to send it in.