Dji go app 4 crash when i want view data fly. I wan't reinstall becausa i don't sync data fly, and i can loss this data...

please, some help, any fix soon?

Thanks,

My device Hauwei nova plus, android 6.0

Could you please find the crash log in your mobile by below path:
/sdcard/DJI/dji.go.v4/LOG/CRASH/

DJI Mindy Posted at 2017-1-3 22:07
Could you please find the crash log in your mobile by below path:
/sdcard/DJI/dji.go.v4/LOG/CRASH/

Thanks DJI Mindy for your help, i send you copy past last error


java.lang.RuntimeException: Unable to start activity ComponentInfo{dji.go.v4/dji.pilot2.usercenter.activity.DJIFlightRecordActivity}: java.lang.IllegalArgumentException: Comparison method violates its general contract!
        at android.app.ActivityThread.performLaunchActivity(ActivityThread.java:2479)
        at android.app.ActivityThread.handleLaunchActivity(ActivityThread.java:2539)
        at android.app.ActivityThread.access$900(ActivityThread.java:168)
        at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1378)
        at android.os.Handler.dispatchMessage(Handler.java:102)
        at android.os.Looper.loop(Looper.java:150)
        at android.app.ActivityThread.main(ActivityThread.java:5665)
        at java.lang.reflect.Method.invoke(Native Method)
        at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:799)
        at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:689)
Caused by: java.lang.IllegalArgumentException: Comparison method violates its general contract!
        at java.util.TimSort.mergeHi(TimSort.java:882)
        at java.util.TimSort.mergeAt(TimSort.java:499)
        at java.util.TimSort.mergeForceCollapse(TimSort.java:440)
        at java.util.TimSort.sort(TimSort.java:219)
        at java.util.Arrays.sort(Arrays.java:1998)
        at java.util.Collections.sort(Collections.java:1900)
        at dji.pilot.fpv.model.i.a(Unknown Source)
        at dji.pilot.fpv.model.i.a(Unknown Source)
        at dji.pilot2.usercenter.activity.DJIFlightRecordActivity.a(Unknown Source)
        at dji.pilot2.usercenter.activity.DJIFlightRecordActivity.onCreate(Unknown Source)
        at android.app.Activity.performCreate(Activity.java:6372)
        at android.app.Instrumentation.callActivityOnCreate(Instrumentation.java:1110)
        at android.app.ActivityThread.performLaunchActivity(ActivityThread.java:2432)
        ... 9 more
java.lang.IllegalArgumentException: Comparison method violates its general contract!
        at java.util.TimSort.mergeHi(TimSort.java:882)
        at java.util.TimSort.mergeAt(TimSort.java:499)
        at java.util.TimSort.mergeForceCollapse(TimSort.java:440)
        at java.util.TimSort.sort(TimSort.java:219)
        at java.util.Arrays.sort(Arrays.java:1998)
        at java.util.Collections.sort(Collections.java:1900)
        at dji.pilot.fpv.model.i.a(Unknown Source)
        at dji.pilot.fpv.model.i.a(Unknown Source)
        at dji.pilot2.usercenter.activity.DJIFlightRecordActivity.a(Unknown Source)
        at dji.pilot2.usercenter.activity.DJIFlightRecordActivity.onCreate(Unknown Source)
        at android.app.Activity.performCreate(Activity.java:6372)
        at android.app.Instrumentation.callActivityOnCreate(Instrumentation.java:1110)
        at android.app.ActivityThread.performLaunchActivity(ActivityThread.java:2432)
        at android.app.ActivityThread.handleLaunchActivity(ActivityThread.java:2539)
        at android.app.ActivityThread.access$900(ActivityThread.java:168)
        at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1378)
        at android.os.Handler.dispatchMessage(Handler.java:102)
        at android.os.Looper.loop(Looper.java:150)
        at android.app.ActivityThread.main(ActivityThread.java:5665)
        at java.lang.reflect.Method.invoke(Native Method)
        at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:799)
        at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:689)

SBT1979 Posted at 2017-1-3 22:42
Thanks DJI Mindy for your help, i send you copy past last error

Could you please upload the crash log file to dropbox and send me the link?
In the meantime, I'll let our engineers to check with this.

Hi mindy, thanks. I send you link dropbox

https://www.dropbox.com/sh/8hxgsgo07wmrk6w/AADC3RgkFfkBNiRbzknYEvSca?dl=0

ok, i test more, and i have a solution.

I have uninstall dgi go 4 and dji go, before install i delete all folders dji in Android. And reinstall dji app. Now, I can open data fly...

In my case, a reinstall, or delete data, or deletec cache is not suficient for a solution. When I delete folders, and reset all, The app its ok...

Thanks for all helping.

You can change title and post-it solved...if you want.

Reinstallation will not lose flight records, we will fix this problem in the next version.

Is DATA FLY a app or something?