DJI Natalia
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Thanks for bringing this to our attention, we do understand how frustrating it must be.
The firmware is up to date, right? Please let us know more details about firmware issue you mentioned, we'd like to help you.For crash issue, please export the crash log, we'll transfer that to our enginner for a further analysis, and get back to you.
You can connect the remote controller to a PC, you will find it here: /sdcard/DJI/dji.pilot.pad/LOG/CRASH. Then please upload it to dropbox and provide us the link, thanks.
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