Mavic Pro startup errors
1673 12 2017-1-20
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Alxxnder
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Latvia
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Hello,

I have these errors appearing during Mavic startup. Most often they appear when it is switched on after some inactivity time, subsequent switching on gives less warnings or no warning at all. Warnings disappear after several seconds and after that everything seems ok.
- "Gimbal motor overloaded". All clamps and stickers are removed.
- "Cannot switch flight mode. Turn on Multiple Flight Modes to enable Atti and Sport modes" - Multiple Flight Modes ARE enabled, but I see this anyway. Started to appear after recent FW upgrade.
- "Battery error". Started to appear after recent FW upgrade. I repeated upgrade process with each battery I have several times.








2017-1-20
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ePetLicensing.c
lvl.4
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United States
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Which phone or tablet are you using? Are you indoors when starting? Are you neear metal or high frequency electric grid or cell towers?


Protect animal population. Spay or Neutered your Pet!
     
     
2017-1-20
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Alxxnder
lvl.1

Latvia
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I am using Samsung S5. I get this in all conditions, both indoors and outdoors. IMU and gimbal calibration does not help. Also tried to refresh firmware several times. After some activity warnings stop to appear, but then aircraft cools down and they appear again when starting.
2017-1-21
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fans1f4a3127
Second Officer
Germany
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I become on all Starts Gimbal ERROR. I juse a Galaxy S6 or a Galaxy S3
2017-1-21
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DaveyG
lvl.2
Flight distance : 298094 ft
United States
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You are in Sport mode - check switch on the side and shut it off.  If the clamp is off the gimbal, please recalibrate
2017-1-21
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Alxxnder
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Latvia
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DaveyG Posted at 2017-1-21 05:44
You are in Sport mode - check switch on the side and shut it off.  If the clamp is off the gimbal, please recalibrate

DaveyG, I wish the answer would be so simple, but it isn't.
2017-1-21
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fans1f4a3127
Second Officer
Germany
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Thats not the Problem the Sports mode
2017-1-21
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DJI Mindy
Administrator
Flight distance : 7 ft
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Alxxnder Posted at 2017-1-21 07:46
DaveyG, I wish the answer would be so simple, but it isn't.

Have you tried to downgrade the firmware to see if these error persists?
Every time you turn on the aircraft, these error messages will pop up?
Do you have another mobile device to test with?
2017-1-21
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Alxxnder
lvl.1

Latvia
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DJI Mindy Posted at 2017-1-21 20:15
Have you tried to downgrade the firmware to see if these error persists?
Every time you turn on the aircraft, these error messages will pop up?
Do you have another mobile device to test with?

Yes, I tried downgrade as well. Message still there. Most often they popup when aircraft is turned on after idle period. When it is switched on after short period after it was switched off then usually messages are not displayed.
I will try another device.  
2017-1-22
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Alxxnder
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Latvia
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Alxxnder Posted at 2017-1-22 01:23
Yes, I tried downgrade as well. Message still there. Most often they popup when aircraft is turned on after idle period. When it is switched on after short period after it was switched off then usually messages are not displayed.
I will try another device.

Other devices also display same warnings.
2017-1-22
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DJI Mindy
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Flight distance : 7 ft
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Alxxnder Posted at 2017-1-22 02:23
Other devices also display same warnings.

I'd suggest you to send it in for further evaluation.
You can call +31 20 654 5202 or send an Email to support.eu@dji.com.
They will guide you to send it in.
2017-1-24
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Alxxnder
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Latvia
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DJI Mindy Posted at 2017-1-24 02:16
I'd suggest you to send it in for further evaluation.
You can call +31 20 654 5202 or send an Email to .
They will guide you to send it in.

Ok, thanks!
2017-1-24
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adfp_88
lvl.1

Hong Kong
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Some app bugs will be fixed in next version, thanks for you feedback.
2017-5-11
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