rick39
lvl.4
Flight distance : 164354 ft
United Kingdom
Offline
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I was in exactly the same position and time frame. I posted a thread similar to this one and a DJI admin, namely Natalia from Hong Kong, responded. An admin can "escalate" a case number which indeed happened to mine, and My Mavic is due back today. All told, it's taken under two weeks to sort out. I am very happy with the RMA service and UPS tracking info. |
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