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Hi,

i got an email from dji that says the follwing:
"The phone number in this order is incomplete, which may cause problem for delivery.
Please provide complete contact number at your earliest convenience so we could arrange shipment ASAP."

So i jumed into the dji chat to tell you my correct phone number, but then the guy says that he cant do anything for me and i have to cancel the order... ??????????

What should i do now? Any advice?

rumdiidumdii Posted at 2017-2-15 01:50
Hi,

i got an email from dji that says the follwing:

Please send an e-mail to onlinesales@dji.com with your correct phone number and order number, then let me know your ticket number, I'll help you follow up the case.

Hi thanks for your help.

Request #379084

This number?

rumdiidumdii Posted at 2017-2-15 04:52
Hi thanks for your help.

Request #379084

Correct, thanks.
I've informed our sales team for that, it will be taken care of, no worries.

How long will this take? Another week?

rumdiidumdii Posted at 2017-2-15 23:30
How long will this take? Another week?

The status is "Wait Pick" now, it will not take a long time.
And you will receive an e-mail if it's shipped out.