Aircraft and RC connection failure
1112 5 2017-2-15
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Beasy B
New
Flight distance : 165240 ft
Belgium
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Hi everyone,
I'm having an issue with connecting my P4P to my RC.
I upgraded to a P4P (coming from a P4), because of unrepairable damage to my previous one. This means I still have the batteries, RC and cables of the P4. The only thing I received is a new P4P.

Now setting up the P4P, I'm having troubles linking it to the RC which I already owned. For some reason it doesn't connect.
Things I've done so far:

- firmware upgrade of the P4P (through assistent 2.0)
- tried connecting aircraft and RC through automatic process in DJI GO 4 app (the new app)
- tried connecting aircraft and RC through manual process, by using C1, C2 and shutter combination etc.

No of the above seems to work, and I can't find any solutions online. Does anyone now how to solve this problem?
Could it be some incompatibility between RC firmware and P4P firmware?
2017-2-15
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dronist
First Officer
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United States
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You can't use the P4 remote with the P4P AC. They are on 2 different frequencies
2017-2-15
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Beasy B
New
Flight distance : 165240 ft
Belgium
Offline

dronist Posted at 2017-2-15 20:06
You can't use the P4 remote with the P4P AC. They are on 2 different frequencies

Please tell me this is a joke?!
They never told me???
2017-2-16
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Beasy B
New
Flight distance : 165240 ft
Belgium
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Beasy B Posted at 2017-2-16 02:50
Please tell me this is a joke?!
They never told me???

Does anyone know of a solution to switch frequencies of the RC or anything?
I bought this P4P through an upgrade with the official support team from Europe, and they knew I was only switching the aircraft itself. It would be completely crazy not to advise me on the incompatibility!
2017-2-16
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$gambino$
Second Officer
Flight distance : 1563980 ft
United States
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Yes it definitely is NOT compatible. I have the p4 and p4p and the p4p needs its own remote because of the 5.8 ghz band and other features
2017-2-16
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dronist
First Officer
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United States
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Beasy B Posted at 2017-2-16 02:50
Please tell me this is a joke?!
They never told me???

Now you know...
2017-2-16
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