cs916
lvl.1
United States
Offline
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Sent my OSMO mobile in for repair after the first use because of what I believe is a bad motor on the gimbal. Shipped 2 weeks ago this Monday, and tracking from UPS says DJI received it 8 days ago, yet nothing has changed on the repair status. I've chatted with DJI support and they are no help... every time they just say give it time. Yet when I originally put in the warranty repair request the person said I can expect it to be fixed and sent back within a week of receipt. Is this typical? So frustrated with DJI repair and support so far! |
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