The left stick doesn´t move an error message appears in the RC, made all steps suggested by DJI online support (upgrade, undergrade, factory restore, resec RC), sometimes it moves and could fly it, but afert turn it off the message appear again, someone with a similar problem, can it be solve without sending the remote control toDJI?

Did you calibrate the sticks. Post a vidoe showing what is going on so we better assist you!

Have you tried a "Remote Controller Calibration" It's in the Remote Controller Settings tab.

DJI-Ken Posted at 2017-5-12 10:04
Have you tried a "Remote Controller Calibration" It's in the Remote Controller Settings tab.

Yes, and the there is no movement,

fansc1ac1e95 Posted at 2017-5-12 10:20
Yes, and the there is no movement,

Plug the RC into the computer and run Assistant2 and restore factory defaults and see if that resolves it.

DJI-Ken Posted at 2017-5-12 10:27
Plug the RC into the computer and run Assistant2 and restore factory defaults and see if that resolves it.

i have tried and appears a message that says "factory reset fail"

fansc1ac1e95 Posted at 2017-5-12 13:29
i have tried and appears a message that says "factory reset fail"

Ok, seems all the troubleshooting steps has not resolved it. Here is the link to send it in.